Thank you for taking a few minutes to complete the Linthorpe Surgery 2018 Patient Survey.  The questions have been designed with the help of our patient participation group and your answers will help us to continue to improve our services.

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* 1. How satisfied are you with the care you receive from:

  Satisfied Not satisfied Never used
a) The doctor?
b) The nurse?
c) The Nurse Practitioner?
d) The reception staff?

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* 2. How involved do you feel in the decisions made about your care?

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* 3. Overall, how satisfied are you with the repeat prescription service?

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* 4. Did you know that you can order your repeat prescriptions online?

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* 5. Overall, how satisfied are you with the appointment system?

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* 6. Did you know you can book appointments online?

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* 7. In the past 6 months how easy have you found the following:

  Easy Not very easy Haven't tried
a) Getting through on the phone?
b) Speaking to a doctor on the phone?
c) Speaking to a nurse on the phone?
d) Obtaining test results by phone?

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* 8. Do you have any suggestions that may help to improve the surgery and the services we offer?

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