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An Opportunity and Request for Feedback

Tourism Exchange Great Britain (TXGB) is a central digital marketplace. It enables tourism suppliers to contract and connect their content, availability and pricing with a diverse range of distributors in one go and manage this in one place.
 
TXGB allows suppliers to become bookable on a wide range of distribution channels (including niche operators, destinations and OTAs). There is no connection charge, you don’t have to have online bookings on your own websites, and you can manage your distribution all in one place. You simply pay a 2.5% booking fee – only on bookings generated - plus commission of the chosen distributor.

Using the Tourism Exchange can: 
  • provide an easy way of working with more channels without increasing admin, reaching more customers, growing sales, reduce dependency on a single sales channel and reduce commission costs
  • provide access to more distribution channels and to make by-products bookable in national and regional destination marketing campaigns. 
Visit Wales / Welsh Government has licensed TXGB to make it available to the tourism industry in Wales. The TXGB Cymru Wales platform is now up and running and Welsh businesses and regions are being on-boarded.
 
To help us understand the current position in terms of bookability and marketing of Wales businesses we would appreciate your time in completing this survey.

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* 1. Business Name

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* 2. Contact email address

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* 3. What type of products do you offer?

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* 4. Are you currently Visitor Attraction Quality Assurance Scheme VAQAS approved?

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* 5. If you are an activity provider have you signed up to the Visit Wales Adventure Activity Assurance Scheme?

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* 6. Are these products currently bookable on your own website?

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* 7. Do you sell your product via third parties (e.g. via Online Travel Agents, Tour Operators etc)

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* 8. If yes to Q7 please provide some information on who you currently work with

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* 9. If no to Q7 is there a reason for this?  Please specify

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* 10. If selling your products via third parties platforms, how much commission do you pay?

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* 11. Do you have a booking system in place to manage your reservations/ticket sales, take bookings online and access distribution?

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* 12. If yes to Q11, which system (s) do you use?

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* 13. If no to Q11, can you specify reason for this?  What issues have you faced?

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* 14. If you are a member of North Wales Tourism would you be interested in sharing your bookable products on the Go North Wales website at 0% commission?

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* 15. Would you be interested in learning more about how you could benefit from connecting with TXGB?

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* 16. What Visit Wales opportunities do you currently engage with? (tick all that apply)

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* 17. Do you engage with the Visit Wales social media platforms?  For example, follow and include @visitwalestrade on LinkedIn, Twitter and Facebook, @MeetInWales on LinkedIn, Twitter and Instagram

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* 18. If you would like us to pass your details to Visit Wales for them to contact you directly about one or more of the following opportunities please mark below

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* 19. Any Other Comments i.e regarding bookability and marketing support for Welsh tourism businesses?

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