I found the opening times convenient
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I found the necessary information on the Council’s website
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I felt my enquiry was treated fairly
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I found the officer polite and friendly
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I found the staff had the relevant knowledge to provide the service
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I found the officer helpful
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I felt I was treated with respect
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I felt my personal data was being protected
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I felt the advice provided was clear and easy to understand
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I would feel happy to contact the officer for further advice
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Overall, I am satisfied with the way in which my enquiry was handled.
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