Anarkik3D & Cloud9 Customer Survey

Thank you very much for taking the time to complete this survey. It should only take 5-10 minutes and will provide Anarkik3D with invaluable customer feedback to help guide future activity, product development and communications.

* 1. Which title best describes you?

* 2. Which social media channels do you regularly check / use?
(Please tick all that apply)

* 3. How did you first hear about Anarkik3D and/or the Cloud9 software?

* 4. How long have you been using Anarkik3D Cloud9 software?

* 5. When purchasing software like Anarkik3D's Cloud9, how important are the following in your decision process?

  Not important at all Slightly unimportant Neutral / don't know Slightly important Very important
Ability to try before you buy
Online video tutorials
In-depth technical information and specifications
Customer / technical support if needed
Option to have in-person training
Recommendation from a friend or colleague
Testimonials on the company's website
Reviews on an independent website or blog
A gallery of examples of what the software can create
Price

* 6. How would you describe Anarkik3D Cloud9 software? (Select up to 5)

* 7. How would you rate the following, for Anarkik3D and its Cloud9 software?

  Very poor Slightly poor Neutral / don't know Slightly good Very good
Customer service
Ease of use
Flexibility of software (ability to create what you want)
Online video tutorials & guidance
Technical information & support
Value for money
Reliability of software

* 8. What do you like most about Anarkik3D's Cloud9 software?

* 9. Is there anything you feel could be improved that you have not covered in Question 7?

* 10. How likely are you to recommend Anarkik3D and its Cloud9 software to others?

0 - Definitely not
i We adjusted the number you entered based on the slider’s scale.

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