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* 1. What does Information, Advice and/or Guidance (IAG) mean to your organisation?

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* 2. We saw a direct impact on our IAG service delivery as a result of working towards, and achieving the matrix Standard

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* 3. What impact did the matrix Standard have on your IAG delivery/service?

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* 4. The matrix Standard provided my organisation a benchmark to assess and measure our Information, Advice, and/or Guidance.

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* 5. What do you want from the IAG site?

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