Welcome to the Moneyfacts Consumer Awards Survey.

The opinions that you give in this survey are going to help decide who wins the annual Moneyfacts Consumer Awards, alongside our own analysis of the market.

Each question features companies that we consider to have the best products in that particular area, which is why they have been shortlisted in the annual Moneyfacts Consumer Awards.

Now it is your turn to rate their customer service and decide who wins by scoring out of five those providers who you've had dealings with in the last 12 months.

There are three surveys and it should only take you about 10-15 minutes to complete all three, although you can complete just one or two if you prefer and you can skip questions that are not relevant. Each completed survey gives you one entry into our prize draw to win one of three £1,000 prizes, so completing all three surveys will gain you extra entries into the draw.

None of your detailed responses will be shared with ANY third party (including the shortlisted companies) and only overall trends will be used externally.