INTRODUCTION

Carmarthenshire County Council (CCC) and Carmarthenshire Association of Voluntary Services (CAVS) share the desire to develop and grow the third sector in the County by working in partnership to deliver practical services for the communities of Carmarthenshire who need them.

The voluntary and community sector has been vital in mobilising volunteers and meeting local needs during the pandemic. However, like many other parts of society, third sector organisations are facing unprecedented uncertainty due to the immediate and longer-term impact of COVID 19. 

The pandemic has presented a wide range of challenges but also opportunities to do things differently. With this in mind, Carmarthenshire County Council and Carmarthenshire Association of Voluntary Services have invited an independent consultant to review arrangements for local service delivery. This is an opportunity to take stock of activity during the pandemic and inform the development of CAVS in supporting the sector in post COVID 19 recovery. There is an opportunity to learn from this unprecedented experience as we reopen services and re-set our strategic and operational priorities.
 
All information collected will be kept in accordance with the Carmarthenshire County Council Data Protection Policy and privacy statement and Carmarthenshire Association of Voluntary Services Privacy Policy

https://www.carmarthenshire.gov.wales/home/council-democracy/data-protection/
https://www.carmarthenshire.gov.wales/home/council-democracy/data-protection/privacy-notices/#.YEfPpi2l3Rw
http://www.cavs.org.uk/privacy-policy/

Please only respond if you are a not for profit organisation operating in Carmarthenshire.
We would be grateful if the most appropriate person in your organisation could complete this survey. We are seeking one response per organisation so please check who is best placed to complete this survey.
 
All responses are confidential.

Should you require additional information, please contact sharon@richard-newton.co.uk
 


Thank you for taking part.
About your organisation

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* 1. What best describes your governance? Please choose one

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* 2. What best describes the geography of your operation? Please choose one

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* 3. What sector does your organisation operate in?

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* 4. In terms of annual voluntary income what is the size of your organisation? Please base this on a normal year if you have had have income variances due to Covid-19.

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* 5. What additional income have you received due to Covid 19?

Your relationship with Carmarthenshire Association of Voluntary Services (CAVS)

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* 6. Are you a member of CAVS?

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* 7. Do you do you believe this membership offers value for money

Carmarthenshire Association of Voluntary Services (CAVS) offers a range of services. We are interested in hearing how you have engaged with these services.
The TSSW (Third Sector Support Wales) offer

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* 8. The Third Sector Support Wales (TSSW) offer is common throughout all CVCs in Wales including CAVS.  You may engage with this through training, 1-2-1 support, items in newsletters or access to resources i.e. access to grant funding databases. Please can you let us know how you engage with the services.

  Not aware that CAVS offered this service Aware that CAVS offered this service, but have not accessed it Have accessed this service
Volunteering – support to develop volunteering including supporting volunteer recruitment and developing best practice
Good Governance – support with establishing a charity or instilling good governance within my own organisation
Sustainable Funding – support with identifying funders and the application process
Engagement and Influencing – support with policy advice and wider campaigns
If you have not used these services, please go to Q10
If you have used these services, please can you rate the following statements on a scale of 1 – 5 where 1 is very poor and 5 is very good

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* 9. Volunteering

  Very Poor Poor Neither Good or Poor Good Very Good
The support received was appropriate for my organisation
The support received allowed my organisation to develop
The support received was of high quality
Based on my experiences I would return to CAVS for support if needed
I would recommend CAVS to others
CAVS could relate to our needs

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* 10. Governance

  Very Poor Poor Neither Good or Poor Good Very Good
The support received was appropriate for my organisation
The support received allowed my organisation to develop
The support received was of high quality
Based on my experiences I would return to CAVS for support if needed
I would recommend CAVS to others
CAVS could relate to our needs

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* 11. Funding

  Very Poor Poor Neither Good or Poor Good Very Good
The support received was appropriate for my organisation
The support received allowed my organisation to develop
The support received was of high quality
Based on my experiences I would return to CAVS for support if needed
I would recommend CAVS to others
CAVS could relate to our needs

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* 12. Engagement and Influencing

  Very Poor Poor Neither Good or Poor Good Very Good
The support received was appropriate for my organisation
The support received allowed my organisation to develop
The support received was of high quality
Based on my experiences I would return to CAVS for support if needed
I would recommend CAVS to others
CAVS could relate to our needs

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* 13. If you knew about this service but did not access it, please tell us why

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* 14. Where else do you, or would you, go for similar support?

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* 15. What other similar support do you, or would you, go to?

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* 16. Please can you tell us why you would/might use another service rather than CAVS

Representation
Carmarthenshire Association of Voluntary Services (CAVS) seeks to represent the third sector in Carmarthenshire on a number of strategic and service planning partnerships at local and regional levels including the Public Services Boards.

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* 17. Are you aware of this role of CAVS?

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* 18. Do you feel that CAVS is in a position to represent you?

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* 19. How well do you feel the CAVS acts as conduit to link the  third sector in Carmarthenshire into strategic settings such as PSB
 

Service delivery from the Mount Centre
Carmarthenshire Association of Voluntary Services (CAVS) is based at the Mount Centre in Carmarthen. When not in lockdown, CAVS makes a number of services available to members from this venue.

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* 20. Were you aware of, and/or have you used, the following services?

  Not aware that CAVS offered this service Aware that CAVS offered this service, but have not accessed it Have accessed this service
Meeting Room hire
Photocopying services
Hire of equipment e.g. PA system, PAT tester and mobile unit

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* 21. How useful are these services to you?

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* 22. If you knew about this service but did not access it, please can you tell us why?

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* 23. Why did you not access the service?

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* 24. Should CAVS develop support services in the following areas ? Please tick all that apply –

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* 25. Please highlight any developments to existing services that you feel would support your organisation’s resilience.

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* 26. Do you have wider support needs that the services presently delivered by CAVS, or other organisations in Carmarthenshire, do not address?

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* 27. What wider services would you like to see CAVS delivering?

The Covid-19 pandemic

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* 28. Please rate your agreement with the following statements on a scale of 1 – 5 where 1 is disagree strongly and 5 is agree strongly?

  Disagree strongly Disagree Neither agree nor disagree Agree Agree strongly
The Covid-19 pandemic has had a negative impact on our organisation
We have developed some new ways of working in the past 12 months which we would like to sustain
We need the services of CAVS to help us recover from the impact of the pandemic
We are presently unsure how we are going to recover from the impact if the pandemic
CAVS

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* 29. Thinking about Carmarthenshire Association of Voluntary Services (CAVS), please rate your level of agreement with the following statements on a scale of 1 – 5 where 1 is disagree strongly and 5 is agree strongly.

  Disagree strongly Disagree Neither agree nor disagree Agree Agree strongly
CAVS as an organisation is passionate about the third sector
CAVS is innovative in its approach
Quality is at the heart of all of CAVS services
CAVS works cooperatively with others to achieve its vision
CAVS is committed to celebrating diversity and promoting equality in Carmarthenshire
CAVS makes a difference in all that it does
CAVS provides knowledge and experience in service delivery

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* 30. Carmarthenshire Association of Voluntary Services (CAVS) mission statement

The statement is

To nurture, develop, expand and support a sustainable and vibrant third sector, where volunteering and volunteers are valued, for the benefit of communities and the citizens of Carmarthenshire.
To provide guidance, help and support to organisations and community groups, enabling them to become sustainable and effective. Working in partnership and responding positively and creatively, we aim to strengthen and empower third sector organisations in Carmarthenshire.

Is this an appropriate mission statement

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* 31. Any there any further comments you would like to make?

Thank you for completing this survey.
0 of 31 answered
 

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