Hi there, thanks very much for taking part in this survey. These questions are intended to see how libraries are charging for a few "optional extras". The aim is for librarians to see what pricing works and if there is an impact. The results will be shared on Public Libraries News (www.publiclibrariesnews.com) and other sources. All answers will be anonymous. Email me at firstname.lastname@example.org if you have any other comments. Thank you, Ian Anstice.