We are working closely with other GP practices in South Worcestershire to understand patient awareness of the different types of clinical staff within each GP practice. We would be grateful if you would complete this questionnaire. Feedback from this questionnaire will enable us to identify how we best communicate with patients about the range of staff available within your GP practice to support your needs. Your opinions are therefore very valuable.
Please answer all the questions below.

* 1. How do you usually make your appointment with your GP practice?

* 2. Are you aware of the different types of clinical staff within your practice? Please tick which clinical staff you are aware of/you may have seen before? (please choose all that apply)

* 3. How should we inform patients about the range of clinical staff you could see at your GP practice? (please choose all that apply)

* 4. If you contacted your GP practice for an appointment, how would you feel about talking to a trained Healthcare Navigator in confidence about the reason you require an appointment (for example by telling the Healthcare Navigator you may be offered a number of different options)?
A Healthcare Navigator is a trained member of the practice team who can help connect you directly with the most appropriate health, social or voluntary service for your needs.

* 5. If the GP practice decided to have trained Healthcare Navigators, how should we communicate this change to patients? (please choose all that apply)

* 6. Are you aware of the different types of health, social and voluntary services available locally? Please tick which services you are aware of/you may have seen before? (please choose all that apply)

* 7. How should we inform patients about the range of local services you can access aside from your GP practice? (please choose all that apply)

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