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* 1. On becoming bereaved, how would you rate the services & support on offer, in overall terms?

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* 2. What support did you get?

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* 3. Where or who did this support come from?

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* 4. How did you access that support?

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* 5. At what stage was it useful to receive bereavement related information?

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* 6. At what stage was it useful to receive support?

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* 7. Can you tell us up to 3 things that happened for you that helped?

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* 8. Can you tell us up to 3 things that did NOT happen for you that would help the next bereaved person?

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* 9. What would have happened to make you feel 100% supported & needs met?

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