Healthwatch Active Participation Survey

Working with Expert Citizens & Power With

Healthwatch England is keen to understand how local Healthwatch involve people with lived experience of inequality in their decision making, about their engagement and influencing work. We are working with Expert Citizens and Power With to map current practice and we will be working with a group of people with lived experience of inequality to develop tools to support the network develop their participatory approaches.

The starting point is this survey which will help identify good practice and key challenges. We hope you will share your experience with us here. This survey will cover how you involve/engage people with lived experience.

This is a qualitative survey and will use open-ended questions to get a full understanding of the issues, identify initial themes and best practice, which we will explore further in focus groups and interviews. This survey should take around 30 minutes to complete, as some questions will require time to think through and more descriptive responses.

Question Title

* 1. About you

Name

Email Address

What is your role?

Which Healthwatch are you from?

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* 2. Please briefly explain the priority focus of your local Healthwatch engagement activity in the coming 12 months (i.e, which issues are you focused on and/or engaging people about).

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* 3. In your view, how does your local Healthwatch ensure that the decisions you take about engagement activity involve local people who have lived experience?

Not well at all

Very well

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Please explain why you rated your local Healthwatch accordingly.

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* 5. Do you have people and/or volunteers with lived experience that you involve with your local decision making processes (e.g. when planning engagement questions etc)?

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* 6. How do you choose which people to involve in your decision-making processes?

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* 7. Can you describe how you currently ensure the participation of people who are seldom heard, face inequality, and/or have lived experience in your decision-making processes about engagement (e.g. in planning, design and delivery)?

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* 8. Please list any specific participatory tools, resources or approaches you have used to support people to have a say.

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* 9. What are the benefits of involving people with lived experience or who face inequality in the planning and delivery of your engagement and influence work?

Will make recommendations that will result in service improvements

More likely to get the information you need

More likely to engage people from the community

The community will feel a sense of ownership of the work

The community will be more likely to hold decision makers to account

Capitalise on skills from the community

Develop skills within the community

Model good practice

Other (please specify)

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* 10. What are the main challenges your local Healthwatch faces in the involvement of people with lived experience in your decision-making about your engagement?

Difficulty identifying people with lived experience who can help shape our decisions

Lack of time to involve people with lived experience

Lack of funds to give participant fees or expenses

Lack of expertise in participatory approaches

Lack of governance support for this support

Other (please specify)

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* 11. What would help you to overcome these challenges (e.g., tools, resources, training)?

Participatory tools to use with people

Training in participatory methodologies

A common understanding of how participatory practice applies to Healthwatch

Quality framework reflecting participatory practice

Increased financial resources

Other (please specify)

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* 12. Which of these things could Healthwatch England support you with?

Participatory tools to use with people

Training in participatory methodologies

A common understanding of how participatory practice applies to Healthwatch

Quality framework reflecting participatory practice

Increased financial resources

Other (please specify)

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* 13. There is an abundance of terms used to describe the practice of ensuring the participation of people with lived experience in decision making (e.g., co-production, co-design, etc).

How do you think local Healthwatch should define the ‘active participation’ of people with lived experience of an Issue in decisions about its engagement work?

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* 14. In your opinion, what fundamental principles should local Healthwatch apply in ensuring participatory approaches to decision making about its engagement work?

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* 15. What do you think are the indicators or measures of successful ‘active participation’?

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* 16. Is there anything not mentioned in this survey that you would like to raise?

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* 17. We would like to follow up with some people who share their views with us, to get more information or invite to focus groups or to develop a best practice case study.

If we feel this applies to you, would you consent with us following up with you by email about your response to the survey?

Healthwatch Active Participation Survey

Working with Expert Citizens & Power With

Question Title

* 1. About you

Question Title

* 2. Please briefly explain the priority focus of your local Healthwatch engagement activity in the coming 12 months (i.e, which issues are you focused on and/or engaging people about).

Question Title

* 3. In your view, how does your local Healthwatch ensure that the decisions you take about engagement activity involve local people who have lived experience?

Question Title

* 4. Please explain why you rated your local Healthwatch accordingly.

Question Title

* 5. Do you have people and/or volunteers with lived experience that you involve with your local decision making processes (e.g. when planning engagement questions etc)?

Question Title

* 6. How do you choose which people to involve in your decision-making processes?

Question Title

* 7. Can you describe how you currently ensure the participation of people who are seldom heard, face inequality, and/or have lived experience in your decision-making processes about engagement (e.g. in planning, design and delivery)?

Question Title

* 8. Please list any specific participatory tools, resources or approaches you have used to support people to have a say.

Question Title

* 9. What are the benefits of involving people with lived experience or who face inequality in the planning and delivery of your engagement and influence work?

Question Title

* 10. What are the main challenges your local Healthwatch faces in the involvement of people with lived experience in your decision-making about your engagement?

Question Title

* 11. What would help you to overcome these challenges (e.g., tools, resources, training)?

Question Title

* 12. Which of these things could Healthwatch England support you with?

Question Title

Question Title

* 14. In your opinion, what fundamental principles should local Healthwatch apply in ensuring participatory approaches to decision making about its engagement work?

Question Title

* 15. What do you think are the indicators or measures of successful ‘active participation’?

Question Title

* 16. Is there anything not mentioned in this survey that you would like to raise?

Question Title

* 17. We would like to follow up with some people who share their views with us, to get more information or invite to focus groups or to develop a best practice case study. If we feel this applies to you, would you consent with us following up with you by email about your response to the survey?

* 17. We would like to follow up with some people who share their views with us, to get more information or invite to focus groups or to develop a best practice case study.

If we feel this applies to you, would you consent with us following up with you by email about your response to the survey?