Coping with Covid-19 - GGF Members' Survey

Help us help you through COVID-19

Since the outbreak of COVID-19, the glass, glazing and fenestration industries like most sectors have witnessed unprecedented damage.

The GGF has supported Members and the industry throughout this pandemic. We are keen to continue our support but we need your help to identify where and how we can help your business on the road to recovery.

Please take a few minutes to fill in this survey. It's completely anonymous and we'll only use the results to shape our strategies for your benefit.

We look forward to your valuable contribution to this survey, in the meantime stay safe and we look forward to continuing to supporting you through this current situation.

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* 1. In which sector does your company operate? (please feel free to tick multiple boxes if applicable)

Glass Manufacturer

Glass Processor

Insulating Glass Unit Manufacturer

Systems House

Fabricator

Installer (domestic residences)

Installer (commercial properties)

Components supplier to the industry

Service Supplier to the industry

Other (please specify)

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* 2. Prior to COVID-19, how many employees did you employ?

Under 10 people

10 to 30 people

31-50 people

51-75 people

76-100 people

Over 100 people

Prefer not to answer

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* 3. How has COVID-19 affected your employment of people? (please feel free to tick more than one box)

We have had to furlough employees

We have had to make employees redundant

We have stopped recruiting new people

We have had to make some employees part time only

COVID-19 has had no effect on the employment of people in my business

Prefer not to answer

Other comments (please specify)

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* 4. In terms of adequate PPE (Personal Protective Equipment) and other materials to work safely at present, do you feel your company has enough?

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* 5. How has COVID-19 affected your business?

We had to temporarily close the company

We partially closed the company

We remained open but lost business

We remained open and business remained at roughly the same level

We remained open and business grew

We might have to close the business permanently

Prefer not to answer

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* 6. What percentage of business do you estimate that your company lost as a result of COVID-19?

100

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. How much has COVID-19 contributed to the reduction in your annual production?

Under 10%

Between 11-25%

Between 26-40%

Between 41-60%

Between 61-75%

Over 75%

Difficult to measure just yet

Prefer not to answer or not applicable

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* 8. In your estimation, how long do you think it will take to recover from COVID-19 and return to normal levels of business?

up to 3 months

3-6 months

6-12 months

12-18 months

Over 2 years

Hard to judge at present

Prefer not to answer

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* 9. What adjustments have you made or are you making to your business strategies, to help you cope with the impact of COVID-19? (feel free to tick multiple boxes)

Reducing our operating budgets

Investing in the business

Reducing marketing spend

Increased marketing spend

Increasing staff numbers

Reducing staff numbers

Changed business strategy (please specify below)

Employing a health and safety specialist or agency

Investing in health and safety equipment to work safely

Changing terms and conditions of contract

Changing suppliers

Stopping or limiting supply to some customers

Setting up strategic partnerships

Acquiring and/or merging with other businesses

Planning to sell the business

Diversifying into new sectors

Creating/launching new products into existing market

Other (please specify)

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* 10. How useful has the Government Guidance on COVID-19, been for your business?

Extremely useful

Very useful

Somewhat useful

Not so useful

Not at all useful

Prefer not to answer

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* 11. How do you rate the Government's financial support packages during the COVID-19 crisis? (one star being lowest and 5 being highest)

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* 12. How would you rate the GGF's communications during the COVID-19 crisis?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Prefer not to answer

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* 13. Have you seen/read or downloaded the recent GGF Safe Guides for Homeowners and Installers.

Yes

Prefer not to answer / Don't know

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* 14. How would rate the GGF's support for your business through the COVID-19 crisis? (with one star being the lowest and five being highest)

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* 15. What are your main concerns regarding the return to work and the road to recovery? (feel free to tick more than one box)

Lack of orders

Broken supply chain (lack of materials)

Government restrictions being made tighter

Government restrictions becoming too relaxed

Cash flow slowing down

Losing valuable skilled staff

Being unable to replace skilled staff

Prices going down

Prices going up

Consumer confidence being low

Having too many orders and being unable to fulfil them

Other (please specify)

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* 16. What would you like to see the GGF do to help you through this current situation?

More lobbying of Government

More guidance (please specify below)

More advice (please specify below)

More Member engagement

More engagement with consumers

Increase awareness of GGF activity

Other (please specify)