You are receiving the questionnaire today because you recently visit Epilium & Skin.
We want to provide you an even better experience and your feedback is important to us.  The information you submit will help us to constantly improve our customer services, and provide a more efficient, effective and pertinent customer experience. The survey will take you only 4 minutes to compete.

If you have any questions, please contact our reception on 0207 486 5134 or at

Kind regards,

Epilium & Skin 

* 1. What is your first name?

* 2. What is your last name?

* 3. How long have you been a customer of Epilium & Skin?

* 4. How would you rate the quality of the service?

* 5. Which of the following words would you use to describe our services? Select all that apply.

* 6. How would you rate the quality of the facilities where your treatment was held?

* 7. How interested are you in receiving electronic information about our service?

* 8. How friendly was the staff?

* 9. Overall, how would you rate the quality of your customer service experience?

* 10. How likely are you to use our service again in the future?

* 11. How strongly do you recommend Epilium & Skin?

* 12. What do you like most about Epilium & Skin?

* 13. What changes would Epilium & Skin have to make for you to give it a higher rating?