YOUR FEEDBACK IS IMPORTANT TO US!

You are receiving the questionnaire today because you recently visit Epilium & Skin.
We want to provide you an even better experience and your feedback is important to us.  The information you submit will help us to constantly improve our customer services, and provide a more efficient, effective and pertinent customer experience. The survey will take you only 4 minutes to compete.

If you have any questions, please contact our reception on 0207 486 5134 or at contact@epilium.co.uk.

Kind regards,

Epilium & Skin 

What is your first name?

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* 1. What is your first name?

What is your last name?

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* 2. What is your last name?

How long have you been a customer of Epilium & Skin?

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* 3. How long have you been a customer of Epilium & Skin?

How would you rate the quality of the service?

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* 4. How would you rate the quality of the service?

Which of the following words would you use to describe our services? Select all that apply.

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* 5. Which of the following words would you use to describe our services? Select all that apply.

How would you rate the quality of the facilities where your treatment was held?

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* 6. How would you rate the quality of the facilities where your treatment was held?

How interested are you in receiving electronic information about our service?

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* 7. How interested are you in receiving electronic information about our service?

How friendly was the staff?

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* 8. How friendly was the staff?

Overall, how would you rate the quality of your customer service experience?

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* 9. Overall, how would you rate the quality of your customer service experience?

How likely are you to use our service again in the future?

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* 10. How likely are you to use our service again in the future?

How strongly do you recommend Epilium & Skin?

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* 11. How strongly do you recommend Epilium & Skin?

What do you like most about Epilium & Skin?

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* 12. What do you like most about Epilium & Skin?

What changes would Epilium & Skin have to make for you to give it a higher rating?

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* 13. What changes would Epilium & Skin have to make for you to give it a higher rating?

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