Library PC and W-Fi Use - June 2019

We’re interested in finding out how and why people use the computers and W-Fi in libraries. All responses are anonymous and will only be used by library staff to plan future services and improvements.
The survey should only take a couple of minutes.

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* 1. Which Library are you using?

Central

Crownhill

Devonport

Efford

Estover

North Prospect

Peverell

Plympton

Plymstock

Southway

West Park

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* 2. Are you using?

Desktop computer

Wi-Fi

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* 3. How often do you use the library computers/Wi-FI?

Daily

Weekly

Monthly

Less frequently/when I need to

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* 4. Why are you using the computers/Wi-Fi in the library?

I don't have a computer at home

I don't have Wi-Fi or broadband at home

I have a tablet/Smartphone, but need to use a computer

I need to print something

I need help from library staff

I prefer working in a more social environment

Other (please specify)

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* 5. If you answered I need help from library staff. Are you interested in classes that will help you become more confident online?

Yes

Not applicable

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* 6. How do you use our computers/Wi-Fi? (Tick all that apply)

Streaming video (e.g. YouTube, BBC iPlayer)

Utilities (Home/Car insurance)

Government services (Universal Credit, Car Tax etc)

Council services (Blue Badges, Council Tax, housing etc)

Social media (Facebook, Twitter, Instagram etc)

News/Entertainment websites

Shopping

Job seeking

Office applications (Word, Excel etc)

Other (please specify)

Library PC and W-Fi Use - June 2019

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* 1. Which Library are you using?

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* 2. Are you using?

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* 3. How often do you use the library computers/Wi-FI?

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* 4. Why are you using the computers/Wi-Fi in the library?

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* 5. If you answered I need help from library staff. Are you interested in classes that will help you become more confident online?

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* 6. How do you use our computers/Wi-Fi? (Tick all that apply)

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* 7. Your postcode

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* 8. Do you have any other comments about your experiences of using our computers and Wi-FI?