The NHS in England and Wales is considering using a 'call before you walk' approach to attending A&E over the winter to try and reduce pressures on A&E.

What has been suggested is:
a “triage point” such as NHS 111 should be available for patients needing urgent treatment and be able to book access to primary care, urgent treatment centres or same-day emergency “hot clinics” staffed by specialists.
https://www.hsj.co.uk/coronavirus/aande-leader-all-departments-should-be-call-before-you-walk/7027854.article

We have been contacted by some people who attend A&E for self-harm treatment to say they have concerns about this approach and we would like to gather more views so that we can feed them back to policy makers in this area. We can talk to policy makers about how this will impact on people who need self-harm treatment and how to make sure they get the treatment they need.

All information will be used anonymised and we will not share your contact details with anyone.

Thank you so much for your time in letting us know your views.

If you would like emotional support around self harm please see the range of support we offer at Self injury Support:
https://www.selfinjurysupport.org.uk/our-support-services
https://www.selfinjurysupport.org.uk/Pages/Category/self-help-resources

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* 1. Are you responding to this survey as (please check all that apply):

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* 2. What do you think about the proposed 'call before you walk' approach in terms of attending A&E for self-harm?

Do you think this would be helpful or unhelpful?

What impact would it have on you seeking treatment and support for self-harm?

The suggestion is 'a “triage point” such as NHS 111 should be available for patients needing urgent treatment and be able to book access to primary care, urgent treatment centres or same-day emergency “hot clinics” staffed by specialists.'

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* 3. Would you like us to keep you updated about this issue? If so please leave contact details here - a nickname and email address is fine - we will not share these details with anyone else.

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