CIT 13 - Tenant Consultation on Customer Involvement

Intro: Customer Involvement work with customers / communities across Doncaster to help shape our services to meet their needs. We actively take part in supporting groups and organisations, to help create activities and ways to engage people. This includes young and older people of the borough.

St Leger Homes are reviewing how we involve our customers and would like your views

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* 1. In what ways do you think we should involve our customers?

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* 2. We want to support community groups to be independent – how do you think we could do this?
 

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* 3. We would like to offer training to communities and tenants – what training would you like to see?

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* 4. We consult with customers on changes within the business, how can we do this?

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* 5. We would like to encourage more people to get involved – how can we do this?

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* 6. What would motivate younger people to get involved?

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* 7. How can we engage with you better?

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* 8. What would you like the new strategy to be called? EG: Customer Voice Strategy, Customer Involvement Strategy.

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* 9. Would you like to find out more about how you can become involved? 

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* 10. Which method did you receive the survey to complete?

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