About this survey -

Healthwatch acts as the independent representative of the public within the health and social care system. We listen to people's experiences of health and social care services and relay these to the decision makers to inform the delivery and improvement of these services.

Healthwatch Together is the collaborative name for Healthwatch Cumbria, Healthwatch Lancashire, Healthwatch Blackpool and Healthwatch Blackburn with Darwen.

This survey is being undertaken by Healthwatch Together.  We want you to tell us your story, so that we can understand how the people of Cumbria and Lancashire have been affected by the Coronavirus (COVID-19) pandemic.  Healthwatch Together will then use this data to inform further responses by public and community sector organisations

All the information you give us will be held by Healthwatch Together, it will remain secure, confidential and anonymised.  We may publish comments and answers in our reports but they will remain completely anonymous. Data will only be used for the purposes of information and intelligence gathering and will not be passed onto any third parties or be used for marketing purposes in accordance with the Data Protection Act 2018.


The findings from this survey will be published in a series of reports which will be available on the Healthwatch Cumbria, Healthwatch Lancashire, Healthwatch Blackpool and Healthwatch Blackburn with Darwen websites.

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* 1. Where do you live?

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* 2. How old are you?

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* 3. Are you 

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* 4. Is your gender identity the same as on your original birth certificate?

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* 5. How would you describe your sexual orientation?

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* 6. What was your employment status before the Coronavirus (COVID-19) pandemic?

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* 7. Including yourself, how many adults (over 18) live in your household?

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* 8. How many children (0-17 years) live in your household?

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* 9. What is your ethnicity?

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* 10. How would you rate your mental health prior to the COVID-19 pandemic?

Very poor ok Very good
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* 11. Have you been diagnosed with, or do you feel you suffer from any of the following?

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* 12. What impact has the COVID-19 pandemic had on your mental health?

No impact at all A huge impact
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i We adjusted the number you entered based on the slider’s scale.

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* 13. Have you been able to access support for your mental health?

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* 14. What support have you accessed for your mental health?  Please tick all that apply

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* 15. Would you like to tell us more about this?

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* 16. Has the pandemic affected you financially?

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* 17. How?  Please tick all that apply.

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* 18. Have you made any financial changes?

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* 19. Would you like to tell us more about this?

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* 20. Do you have an existing medical condition, including pregnancy, that requires treatment or care (that is not related to COVID-19)?  

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* 21. If you answered 'yes', how has your medical treatment or care been affected by the pandemic?  This also includes any treatment or care during pregnancy.  Please tick all that apply

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* 22. Would you like to tell us more about this?

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* 23. Have you had an appointment either by phone or video consultation?  Please tick all that apply

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* 24. If you have had an appointment by phone or video consultation, how was your experience?

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* 25. Would you use the phone/video consultation service again?

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* 26. Would you like to tell us a bit more about your experience?

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* 27. Has your experience of social care services been affected by the pandemic? 

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* 28. How?

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* 29. Are you a carer for someone else (either paid or unpaid)?  Please tick all that apply

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* 30. Before the pandemic what support did you receive as a carer?  Please tick all that apply

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* 31. What support are you receiving now, during the pandemic?  Please tick all that apply

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* 32. Would you like to tell us more about this?

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* 33. We are aware that there has been an increase of ‘hidden crime’ in households due to the pandemic. Do you feel that your safety has been compromised due to having to stay at home?

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* 34. Do you know how to get help?

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* 35. Is there anything else you would like to tell us?

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* 36. Have you had a positive experience as a result of the pandemic and lockdown that you would like to share with us?

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* 37. If you would like us to contact you about any of the issues that you have raised or if you would just like to talk to someone, please leave your email address or telephone number below.
You do not have to leave any contact details and can leave this question blank.

If you need help or support with any of the issues raised here, please click on the link to go to the following websites.
Domestic violence
Childline
Modern Day Slavery
Housing and homelessness in Cumbria
Housing and homelessness in Lancashire

If you have completed a paper copy of this survey, please return it to:
People First
4-6 Oxford Street 
Workington 
Cumbria
CA14 2AH

Did you know you can also have your say about local health and social care via the Healthwatch Cumbria Feedback Centre?
Click here to go straight to the Feedback Centre.
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