Your SmartPass

The Department for Infrastructure is seeking your views on the Northern Ireland Concessionary Fares Scheme and how it improves access to public transport.

The results will allow us to demonstrate the contribution of the Scheme towards Outcome 8 of the Outcomes Delivery Plan 2018-2019 - ‘we care for others and help those in need’.  It is also an opportunity to review feedback on the SmartPass and identify opportunities to improve the administration of the Scheme.

This short survey should take around 5-10 minutes and has been developed in conjunction with the Inclusive Mobility and Transport Advisory Committee (IMTAC) and the survey is being promoted by a wide range of organisations who represent older and disabled people.  

If you require the a copy of survey by e-mail or post  or in an alternative format such as a large print version of the survey, please contact Sean Coulter on 028 90540109 or by emailing

We appreciate, however, that filling in the survey may be difficult for some people.  To assist you, IMTAC can help you complete the survey over the telephone. 

If you would like to complete the survey this way please contact Michael Lorimer on 028 9072 6020 (please leave a message on the answerphone if no-one is in the office and Michael will get back to you as soon as possible). 

Alternatively email  If you are part of a larger group or organisation IMTAC would be happy to arrange a meeting to help your members complete the survey.  Please contact Michael Lorimer if you would like to arrange this.

The closing date for the survey is 10 October 2019.


Please see for the related privacy notice.

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* 1. What SmartPass do you hold? (Please tick only one)

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* 2. What best describes how often do you use your SmartPass?

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* 3. On which services do you use your SmartPass to travel? (Please tick all that apply)