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* 1. In which of the following business areas, are you placing most emphasis this year, in terms of internal resource and investment?

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* 2. Please briefly summarise the reasons why these areas are a priority:

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* 3. In which quarter, this year or next, do you think you’ll see a substantial increase in your customers’ accounts (of any segment) flowing into delinquency? Please also give reasons why you think it will happen in that period.

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* 4. In terms of current or anticipated delinquencies in your sub-prime customer segment, how are you trying to pro-actively engage and manage these customers?

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* 5. Are you planning on making any changes on the technology side to help you manage a higher inflow of customers (of any segment) into delinquency? If the answer is yes, let us know how the changes will help:

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* 6. Looking at the complete end-to-end lifecycle of finance and leasing contracts (from point-of-sale to contract completion), which module(s) of your current systems would you like to upgrade/replace?

Please give reasons why you’d like to upgrade or replace them:

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* 7. Are you currently making changes, or considering any changes, to any of the following to improve the digital journey for customers?

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* 8. So far in 2021, where are you seeing more sales growth?

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* 9. After recovery and the opening of showrooms, how important will self-service still be for your organisation?Company

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* 10. How long have you been using your core finance and leasing system, and does it allow for easy integration into a new digital solution?

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* 11. Has the budgeting for digital transformation changed because of the pandemic?

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* 12. Please state the areas of FCA guidance, (or rules from regulatory bodies outside the UK if they apply), which are requiring most resource and time for your business?

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* 13. Tell us a bit more about yourself

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* 14.  From time to time, we would like to contact you about our products and services, as well as other content than may be of interest to you. We are committed to protecting and respecting your privacy, in accordance with our Privacy Notice, and will never sell your personal data to other companies for marketing purposes.

Credit Strategy privacy notice
NETSOL Technologies privacy notice

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