Your FutureDotNow Survey

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* 1. When communicating formally by email do you address the recipient as:

Dear XXX

Mate

I wouldn’t use a salutation, it’s just an email

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* 2. If you were aware of a new digital system that could save your organisation £millions by enabling real-time, simultaneous communication but were not sure your people could use it, would you:

Talk to your people about the advantages to them of engaging with such a system?

Tell them that if they don’t learn to use this system there are plenty of people willing to take their place?

Pay for the system and assume that will people will use it?

Offer ‘digital’ training for everyone?

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* 3. When you have bought or sold goods and services via the internet either privately or on behalf of your organisation, has this resulted in:

A subscription to a donkey sanctuary or other unintended transaction?

Some unusual items you didn’t want but at least it gives you the chance to try out something different?

Being able to fulfil orders you wouldn’t have been able to otherwise and cost savings through relatively simple transaction technology?

Being unable to fulfil orders?

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* 4. You work for a major organisation with warehouses all over the UK. However, your stock system is out of control. When your people need certain items to do their job your competitors can react before you can. However, there is a new internet-based application that enables your organisation to track what you have across all your warehouses and where it is. What do you do?

Try to improve on the system you have now because you’re not sure you could use a digital application like this yourself?

Engage with the provider of the system and other people who have used it to find how they introduced the system and trained people to use it?

Use the excuse of computer viruses and internet fraud to avoid tackling the issue, paper is the best option at the end of the day?

Consolidate all your depots into one?

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* 5. You receive an unsolicited email with an invitation to a seminar on how your business could profit from better collaboration using a digital application. It’s free and you’ve always wanted to demonstrate that you’re a digital denizen. It asks you to sign up through a link. What do you do?

Ignore it, it could be a phishing scam?

Check it with a trusted IT expert and decide to brush up on safety online?

Forward the email to colleagues and tell them to follow this up?

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* 6. ·You’re in a videoconference meeting and want to discuss a vital fact that has been missed but can’t get your voice heard amongst other people speaking before a final decision is made. Do you:

Shout really loud like you’re in a market trying to sell some left-handed screwdrivers to commuters trying to get to their trains on time?

Use the chat facility to put across your point in writing?

Email participants whilst on the call and hope they’ll see your point?

Leave it until afterwards and email the project manager, they might be able to take your point into account still.

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* 7. You get the big phone call saying you’ve got that fantastic job you’ve always wanted and the contract is on its way! But you’re really keen that people know and social media such as Facebook, LinkedIn, etc, could provide that chance. Do you:

Tell your close family but keep it at that?

Put it on LinkedIn immediately so that your friends (and enemies) can see how well you’re doing, and it’s one in the eye for your current employer?!

Just put it on Facebook, that’s not about work?

Tell no-one until it’s signed on the dotted line?

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* 8. A major pandemic erupts(!) and with one day’s notice you have to work from home. You’ve a series of meetings planned and you’re told to set them up through a collaboration facility. What do you do:

Fill your diary with ‘clashing’ meetings you’ve just made up, say you can’t attend and put forward any points you’d make by email.

Do a couple of trial calls with a colleague who can use these facilities, learn how to set up calls and use important functions?

Get involved straight away, nothing like trial and error to learn fast?

Use voice conference facility saying that your broadband speed isn’t up to video calls?

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* 9. A document needs your urgent input. When you get it it’s a PDF, what do you do:

Shout “What’s the point of sending me a PDF?! It might as well be written in stone!”

Call the sender and tell them your amends?

Convert the document to a format you can amend?

Ask someone else to convert the document into a format you can amend?