CYP mental health services- Digital appointments (during & after lockdown)

During Covid-19 we have been using digital/online technology and telephone appointments as a way of continuing to support and treat young people experiencing mental health difficulties.

As covid-19 restrictions start to relax and we start to increase the amount of children and young people we see face to face and in our buildings, we are now exploring what our services are going to look like moving forward. We are particularly interested in how we use and offer digital/online appointments in the future.

With this in mind, we would really value your thoughts and feedback on how this would work.

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* 1. Who is completing this form?

young person

parent/carer

professional

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* 2. Have you or your child engaged in any video or telephone appointments with any of our children and young person services in LPFT? (i.e. CAMHS, Healthy Minds, Mental Health Support Teams)

N/A- not open to services currently

Yes

No- wasn't offered these

Was offered these but felt video/telephone appointments were not right for me/my child.

Please could you tell us more about why?

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* 3. I feel that I was listened to and understood during my digital/telephone appointments

not applicable

strongly agree

agree

neither agree nor disagree

disagree

strongly disatree

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* 4. I was able to express my experiences, thoughts and feelings during my digital/telephone appointments

not applicable

Strongly agree

agree

neither agree not disagree

disagree

strongly disagree

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* 5. Is there anything else you would like to tell us about your experience of digital/telephone appointments?

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* 6. After Covid-19/as Covid-19 restrictions lift, if you were offered digital/online appointments rather than face to face, would this be something you would try?

Yes

Depends

Please could you tell us more about your answer ?

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* 7. After Covid-19/as covid-19 restrictions lift, if you were offered a therapy group delivered digitally, rather than face to face, would this be something you would try?

Yes

Depends

Please could you tell us more about your answer?

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* 8. If you were offered face to face support but had to go on a waiting list, would you consider online/digital therapy as an alternative if this was available sooner?

Yes

Depends

Please could you tell us more about your answer?

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* 9. Now digital therapy is available, in some instances (where appropriate) online therapy may be offered before any face to face treatment- what are your thoughts on this?

CYP mental health services- Digital appointments (during & after lockdown)

Question Title

* 1. Who is completing this form?

Question Title

* 2. Have you or your child engaged in any video or telephone appointments with any of our children and young person services in LPFT? (i.e. CAMHS, Healthy Minds, Mental Health Support Teams)

Question Title

* 3. I feel that I was listened to and understood during my digital/telephone appointments

Question Title

* 4. I was able to express my experiences, thoughts and feelings during my digital/telephone appointments

Question Title

* 5. Is there anything else you would like to tell us about your experience of digital/telephone appointments?

Question Title

* 6. After Covid-19/as Covid-19 restrictions lift, if you were offered digital/online appointments rather than face to face, would this be something you would try?

Question Title

* 7. After Covid-19/as covid-19 restrictions lift, if you were offered a therapy group delivered digitally, rather than face to face, would this be something you would try?

Question Title

* 8. If you were offered face to face support but had to go on a waiting list, would you consider online/digital therapy as an alternative if this was available sooner?

Question Title

* 9. Now digital therapy is available, in some instances (where appropriate) online therapy may be offered before any face to face treatment- what are your thoughts on this?

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* 10. Would you like to share any other things you think we need to consider regarding offering digital/online appointments in the future?