Customer Connection Interface Tool Survey

Your responses to this survey will help us to refine and improve our service.

Question Title

* What do you use the Customer Connection Interface Tool for?

Question Title

* Please rate the following:

	1 - Low	2	3	4	5	6	7	8	9	10 - High	N/A
How useful have you found the Customer Connection Interface Tool?	How useful have you found the Customer Connection Interface Tool? 1 - Low	How useful have you found the Customer Connection Interface Tool? 2	How useful have you found the Customer Connection Interface Tool? 3	How useful have you found the Customer Connection Interface Tool? 4	How useful have you found the Customer Connection Interface Tool? 5	How useful have you found the Customer Connection Interface Tool? 6	How useful have you found the Customer Connection Interface Tool? 7	How useful have you found the Customer Connection Interface Tool? 8	How useful have you found the Customer Connection Interface Tool? 9	How useful have you found the Customer Connection Interface Tool? 10 - High	How useful have you found the Customer Connection Interface Tool? N/A
Please explain your rating (optional)
How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface?	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 1 - Low	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 2	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 3	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 4	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 5	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 6	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 7	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 8	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 9	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? 10 - High	How would you rate the functionality of the Customer Connection Interface Tool including layout, user friendliness and graphical interface? N/A
Please explain your rating (optional)
How well does the Customer Connection Interface Tool meet your needs?	How well does the Customer Connection Interface Tool meet your needs? 1 - Low	How well does the Customer Connection Interface Tool meet your needs? 2	How well does the Customer Connection Interface Tool meet your needs? 3	How well does the Customer Connection Interface Tool meet your needs? 4	How well does the Customer Connection Interface Tool meet your needs? 5	How well does the Customer Connection Interface Tool meet your needs? 6	How well does the Customer Connection Interface Tool meet your needs? 7	How well does the Customer Connection Interface Tool meet your needs? 8	How well does the Customer Connection Interface Tool meet your needs? 9	How well does the Customer Connection Interface Tool meet your needs? 10 - High	How well does the Customer Connection Interface Tool meet your needs? N/A
Please explain your rating (optional)
How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid?	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 1 - Low	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 2	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 3	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 4	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 5	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 6	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 7	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 8	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 9	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? 10 - High	How well has the Customer Connection Interface Tool managed to improve your engagement experience with UK System Operator, National Grid? N/A
Please explain your rating (optional)
How helpful have you found the user guide of the Customer Connection Interface Tool?	How helpful have you found the user guide of the Customer Connection Interface Tool? 1 - Low	How helpful have you found the user guide of the Customer Connection Interface Tool? 2	How helpful have you found the user guide of the Customer Connection Interface Tool? 3	How helpful have you found the user guide of the Customer Connection Interface Tool? 4	How helpful have you found the user guide of the Customer Connection Interface Tool? 5	How helpful have you found the user guide of the Customer Connection Interface Tool? 6	How helpful have you found the user guide of the Customer Connection Interface Tool? 7	How helpful have you found the user guide of the Customer Connection Interface Tool? 8	How helpful have you found the user guide of the Customer Connection Interface Tool? 9	How helpful have you found the user guide of the Customer Connection Interface Tool? 10 - High	How helpful have you found the user guide of the Customer Connection Interface Tool? N/A
Please explain your rating (optional)
How likely is it that you would recommend the Customer Connection Interface Tool to others?	How likely is it that you would recommend the Customer Connection Interface Tool to others? 1 - Low	How likely is it that you would recommend the Customer Connection Interface Tool to others? 2	How likely is it that you would recommend the Customer Connection Interface Tool to others? 3	How likely is it that you would recommend the Customer Connection Interface Tool to others? 4	How likely is it that you would recommend the Customer Connection Interface Tool to others? 5	How likely is it that you would recommend the Customer Connection Interface Tool to others? 6	How likely is it that you would recommend the Customer Connection Interface Tool to others? 7	How likely is it that you would recommend the Customer Connection Interface Tool to others? 8	How likely is it that you would recommend the Customer Connection Interface Tool to others? 9	How likely is it that you would recommend the Customer Connection Interface Tool to others? 10 - High	How likely is it that you would recommend the Customer Connection Interface Tool to others? N/A
Please explain your rating (optional)

Question Title

* Do you have any suggestions or improvements for future development of the Customer Connection Interface Tool?

Question Title

* Do you have any other comments?

Question Title

* May we contact you about your responses? If so, please provide an email address: