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In the two years since the Manchester Locality Plan started and listening to patient and public feedback, we’ve been changing things to help it work:
  • We’ve changed how we plan, prioritise and buy health services.
  • Our hospitals have merged into one new organisation that’s improving services.
  • There’s now more care closer to people’s homes.
  • Our mental health services have gained strength by joining together into a single organisation.
The changes to our structures are only part of what’s needed; the key to a healthier Manchester and to reducing health inequalities is people – like you. We must all change the way we think and act about our own health, the health of those we love and care for, the health of our wider neighbourhood, and of the communities that make up our city.

Please take the time to give us your feedback on the following questions. This will help us better understand how much you know about health and care services in Manchester and what actions we need to take in partnership with you, communities and neighbourhoods and the health and care system. 
You can read the full update on the Our Healthier Manchester website. 

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* 1. Do you know?

  Yes No 
Do you know what NHS screenings you are entitled to?  For example, breast screening, cervical screening and bowel screening
Do you know how to change a hospital appointment?
Do you know who to contact if you had an enquiry/concern or to make a complaint about health and social care about your own health or care or for someone else?

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* 2. Do you know where you can go if you are concerned or have a question about the medications you have been prescribed?

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* 3. If you have answered "Yes" to the above question, please tell us where you normally go if you are concerned or have a question about the medications you have been prescribed?

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* 4. Did you know?

  Yes No Not applicable 
Did you know you can book a routine appointment to see a GP, Practice Nurse or healthcare assistant in the evening or on a weekend in Manchester?
Did you know if your GP needs to refer you to the hospital or another service, in most cases you have the right to choose which hospital or service you go to?
Did you know that Adult Social Care has a duty to assess carers and provide access to support as well as information and advice?
Did you know that Adult Social Care provides a wide range of services to help people stay independent?
Did you know Manchester University NHS Foundation Trust was established in October 2017 and manages 9 hospital sites across the city and in Trafford?

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* 5. Did you know you can book a GP appointment and order a repeat prescription online using your GP practice website?

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* 6. If you have answered "Yes" to the above question, did you find it easy to use and what was good about it? If you have answered no, what stopped you using this on-line service?

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* 7. Do you know where to find information about community groups and health and wellbeing activities in your neighbourhood?

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* 8. Do you find it easy to access or find information about Adult Social Care in Manchester? 

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* 9. Do you find it easy to find and get support to help you manage your mental health and wellbeing? For example, this could be for anxiety or depression or you may have concerns about someone you care for.

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* 10. If you answered "Yes" to the above question, please tell us where and how it has helped you.     
If you answered "No" please share your experience with us. Please note any information you share with us will be kept confidential. 

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* 11. What or who is the first place or person you would go to to find out information on community groups and health and wellbeing activities in your neighbourhood?

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* 12. What do you think helps you keep well and feeling good in your neighbourhood?

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* 13. If you could access one thing that would improve your health and wellbeing in your neighbourhood, what would it be?

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* 14. What would you change about health and social care services?

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* 15. Is there anything else you would like to share with us?

Manchester Local Care Organisation is joining up community health and care services in local neighbourhoods. Would you be interested in working with your local neighbourhood team to help design services in the coming months? If so, please vist their website and sign up https://www.manchesterlco.org/getinvolved/
If you would like to receive a copy of our 'A Healthier Manchester' e-bulletin which provides you with up to date information from Manchester Health and Care Commissioning please click this link to sign up https://confirmsubscription.com/h/i/E2151C5DACABEBEB
If you would like to be further involved in the work of Manchester Health and Care Commissioning, please click this link to find out further information https://healthiermanchester.org/get-involved/
We are committed to providing high quality services that meet the needs of Manchester people. We know that experiences vary between different groups of the population and we want to understand better how things are different for different people. The information that you provide below will remain confidential but if you prefer not to answer, please leave the questions blank.

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* 16. Which neighbourhood do you live in or what are the first 2/3 digits of your postcode? e.g. M22, M40)

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* 17. How old are you?

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* 18. What is your sex?

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* 19. Have you gone through any part of a process, or do you intend to (including thoughts and actions) to bring your physical sex appearance, and/or your gender role, more in line with your gender identity? (This could include changing your name, your appearance, and the way you dress, taking hormones or having gender confirming surgery)

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* 20. How would you describe your sexual orientation?

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* 21. How would you describe your ethnicity? 

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* 22. What is your marital status?

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* 23. Do you consider yourself to have a disability or long lasting illness? This is defined as a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities.

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* 24. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months? (include any issues or problems related to old age)

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* 25. If you have answered yes to the above questions, please share your disability with us.

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* 26. How would you describe your religious beliefs?

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* 27. Are you a carer? Do you look after, or give any help or support to family members, friends, neighbours or others because of either?
“A carer is someone of any age who supports, unwaged, a relative, partner or friend who due to physical or mental illness, disability, frailty or addiction could not manage without that support”

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* 28. If you answered yes to the above question, please tell us how many hours a week you care for someone

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* 29. Are you a military veteran?

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