An understanding from adults who work with children and young people who experience challenges to their emotional and mental health

Who supports parents/carers and those who work with children and young people who experience challenges to their emotional and mental health.

We would like to know about the experiences of professionals who have tried to help children and young people get support with their emotional and mental health in the last 12 months. We want to gather your thoughts and experiences of support that worked well and where there are gaps in support for parents/carers and young people.

The survey shouldn't take more than 5 minutes to complete.

Any information you share with us will be used anonymously in a report that will be shared with the Providers and Commissioners of children and young people's mental health services in the Wigan Borough. The report will also be publicly available.

*Anonymously means that we will not use any information that would identify you or any child.

Healthwatch Wigan and Leigh is independent of the NHS. Our aim is to get people's voices heard and raise awareness of what works and how to make services better. For more information visit www.healthwatchwiganandleigh.co.uk, telephone 01942 834666 or email info@healthwatchwiganandleigh.co.uk

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* 1. Please tick the type of work you do

Work in education

School nurse

Social worker

Youth worker

Family/community support worker

Mental health worker

Prefer not to say

Other (please specify)

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* 2. Name a service you have tried to signpost or make a referral to in the last 12 months. Please name one service at this point. There will opportunity to make further comment on services later in the survey.

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* 3. Please rate your experience of signposting or making a referral to the service you have named

Very good

Good

Neither good nor poor

Poor

Very poor

Please explain why you rated it as you did

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* 4. Have you tried to signpost or make a referral to any other children and young people's mental health service in the last 12 months?

Yes

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* 5. If you answered 'yes' to question 4 please tell us which other service you tried to make a referral to

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* 6. Please rate your experience of signposting or making a referral to this service

Very good

Good

Neither good nor poor

Poor

Very poor

Please explain why you rated it as you did

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* 7. Are there any other services you have tried to signpost or make a referral to in the last 12 month? Tell us something about your experience.

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* 8. Thinking about mental health services for children and young people in the Wigan Borough, please tell us about any improvements you have noticed in the last 12 months

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* 9. What do you think could be done to make mental health support services in this Borough better for children and young people?

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* 10. Are you aware of what support, if any, is offered to the parents/carers of children and young people who are waiting to access mental health support services?

If you would like to make further comment or have any queries please contact Karen Wilson on 01942 834666 or email karen.wilson@healthwatchwiganandleigh.co.uk

If you have completed a paper copy please return it to :
Healthwatch Wigan and Leigh, Unit 5 The Galleries, Standishgate, Wigan WN1 1AT

Thank you for taking the time to complete this survey.