Community Transport - Engaging with Non-Emergency Patient Transport Services |
CTA members have raised the growing demand on (CT) operators from Non-Emergency Patient Transport Services (NEPTS).
To gain a broader understanding of the situation, CTA wants to assess whether CT operators are receiving referrals that should be supported by NEPTS, or if individuals who are not eligible for NEPTS are being directed towards community transport and what level of engagement has happed before this started.
This will aid us to identify areas where communication can be improved between the local NEPTS and CT.
We want to hear your experiences as they relate to referrals where the individual has said they have been signposted to you from NEPTS.
This will aid us to identify areas where communication can be improved between the local NEPTS and CT.
We want to hear your experiences as they relate to referrals where the individual has said they have been signposted to you from NEPTS.