Equi Travel Safe Customer Feedback

We invite customers who have bought and tried the Equi Travel Safe to record their feedback. This feedback will help us to improve, survey the effectiveness of the Equi Travel Safe and be used for advertising purposes.

This is an anonymous survey so please be as honest as possible.

Many Thanks for takin the time to complete this survey, we are immensely grateful.

Question Title

* 1. Why did you buy an ETS?

My horse was rearing in the horsebox

For peace of mind

My horse was showing behavioural problems other than rearing.

Other (please specify)

Question Title

* 2. Please rate the following about the Equi Travel Safe.

	Very Bad		Average		Excellent
Effectiveness	Effectiveness Very Bad	Effectiveness	Effectiveness Average	Effectiveness	Effectiveness Excellent
Ease of use	Ease of use Very Bad	Ease of use	Ease of use Average	Ease of use	Ease of use Excellent
Peace of mind from using it	Peace of mind from using it Very Bad	Peace of mind from using it	Peace of mind from using it Average	Peace of mind from using it	Peace of mind from using it Excellent
User instructions	User instructions Very Bad	User instructions	User instructions Average	User instructions	User instructions Excellent
Navigating the website	Navigating the website Very Bad	Navigating the website	Navigating the website Average	Navigating the website	Navigating the website Excellent
The buying process	The buying process Very Bad	The buying process	The buying process Average	The buying process	The buying process Excellent
Value for money	Value for money Very Bad	Value for money	Value for money Average	Value for money	Value for money Excellent
Quality	Quality Very Bad	Quality	Quality Average	Quality	Quality Excellent

Question Title

* 3. Rate the differences (if any) have you seen in your horse since using the ETS? (leave any that are don't apply)

	Worst		Just the Same		Considerably improved
Rearing	Rearing Worst	Rearing	Rearing Just the Same	Rearing	Rearing Considerably improved
Horses stress levels	Horses stress levels Worst	Horses stress levels	Horses stress levels Just the Same	Horses stress levels	Horses stress levels Considerably improved
Other behaviour	Other behaviour Worst	Other behaviour	Other behaviour Just the Same	Other behaviour	Other behaviour Considerably improved
Willingness to load	Willingness to load Worst	Willingness to load	Willingness to load Just the Same	Willingness to load	Willingness to load Considerably improved
Desire to rear	Desire to rear Worst	Desire to rear	Desire to rear Just the Same	Desire to rear	Desire to rear Considerably improved

Question Title

* 4. How would you rate the Equi Travel Safe over all?

Terrible

Excellent

Terrible

Excellent

Equi Travel Safe Customer Feedback