Your experience of SENDIASS in the borough

We are looking for parent/carer feedback on the SENDIAS service offered in Waltham Forest. The survey should take no more than 10 minutes to complete though it would be really helpful if you could add as much information as possible in the comments box
There are 9 questions about SENDIASS.The 10th question is a chance for parents to feedback on any other topic that they would like to feed back on that is of particular concern to them.
The surveys will be open indefinitely. We will use the information each term to feedback to borough officers

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* 1. In the last 9 months, have you used Waltham Forest SENDIASS?

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* 2. If you have not used them, what are the reasons for not using them?

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* 3. If you HAVE used SENDASS, how did you hear about them?

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* 4. If you HAVE used the service, was your initial contact with the service handled quickly and efficiently?

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* 5. Do you think the staff were well informed and knowledgeable?

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* 6. What is your overall satisfaction with the service you received?

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* 7. Was the information you received helpful?

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* 8. Did you feel more confident in dealing with the issues you had after speaking to SENDIASS?

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* 9. Would you use the service again?

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* 10. If there are any other topics that you would like to send feedback on, please let us know below(topic and any specific questions or comments you would like to include)

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