Sorry you're leaving us! We'd love to get your feedback and find out why you're leaving your bp pulse subscription.

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* 1. How long have you been a bp pulse member?

Less than 3 months

3-6 months

6-12 months

Over 12 months

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* 2. How often did you use the network?

A few times a week or more

About once a week

A few times a month

Once a month

Never

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* 3. What was the primary reason for cancelling your bp pulse subscription?

No longer have a plug-in vehicle

Not enough charging points where I need them

Found subscription too expensive

Bad experience or customer support

I usually charge at home instead

Other (please specify)

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* 4. Please tell us how you think we could improve our network?

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* 5. How likely are you to recommend bp pulse?

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

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* 6. Do you use any other charging networks? (please tick where applicable)

Charge Point Genie

Electric Highway (Ecotricity)

Instavolt

POD Point

Shell Recharge

Source London

Tesla destination or superchargers

None

Other (please specify)

Sorry you're leaving us! We'd love to get your feedback and find out why you're leaving your bp pulse subscription.

Question Title

* 1. How long have you been a bp pulse member?

Question Title

* 2. How often did you use the network?

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* 3. What was the primary reason for cancelling your bp pulse subscription?

Question Title

* 4. Please tell us how you think we could improve our network?

Question Title

* 5. How likely are you to recommend bp pulse?

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* 6. Do you use any other charging networks? (please tick where applicable)

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* 7. Is there anything else you would like to tell us?