Reopening survey

Question Title

* 1. We are reopening on the 12th of April, and are expanding with a new room downstairs. What would you like to see this room used for?

More cardio based equipment

More resistance based equipment

More mat space for stretching, core workouts, etc.

A space for one on one sessions

Is there anything you would like to see changed, either added or removed from the gym?

Question Title

* 2. We have short and long term memberships available with various discounts at different times of the year. How would you rate the value and variety of gym memberships available?

	Very good	Good	Average	Poor	Very poor
Value	Value Very good	Value Good	Value Average	Value Poor	Value Very poor
Variety	Variety Very good	Variety Good	Variety Average	Variety Poor	Variety Very poor

What changes would you like to see regarding our membership options, if any?

Question Title

* 3. We offer free inductions, health MOTs (assessment and programme) and access to our online library of exercises, workouts and programmes. These are all included with every membership at no extra cost. How would you rate the initial and ongoing support we offer?

	Very good	Good	Average	Poor	Very poor
Initial support	Initial support Very good	Initial support Good	Initial support Average	Initial support Poor	Initial support Very poor
Ongoing support	Ongoing support Very good	Ongoing support Good	Ongoing support Average	Ongoing support Poor	Ongoing support Very poor

What can we do as a team to support you further?

Question Title

* 4. We plan to restart indoor classes from June 21st, subject to government guidance. Which classes would you like to see on the new timetable?

Boxercise

Circuits

Body Conditioning

Core and Mobility

Tabata

Legs, Bums and Tums

Are there any other classes you would like to see on our timetable?

Question Title

* 5. We are currently open 6am - 9pm on weekdays and 7am - 3pm on weekends and bank holidays. Would you like to see any changes to our opening times?

Open earlier on weekdays

Stay open later on weekdays

Open earlier on weekends

Stay open later on weekends

Open earlier on bank holidays

Stay open later on bank holidays

I'm happy as they are

Is there anything else you would like to see change regarding our opening hours?

Question Title

* 6. If you've had personal training with us, how would you rate your experience?

	Very good	Good	Average	Poor	Very poor
Trainer expertise	Trainer expertise Very good	Trainer expertise Good	Trainer expertise Average	Trainer expertise Poor	Trainer expertise Very poor
Value for money	Value for money Very good	Value for money Good	Value for money Average	Value for money Poor	Value for money Very poor
Flexibility of session times	Flexibility of session times Very good	Flexibility of session times Good	Flexibility of session times Average	Flexibility of session times Poor	Flexibility of session times Very poor
Fun and interesting	Fun and interesting Very good	Fun and interesting Good	Fun and interesting Average	Fun and interesting Poor	Fun and interesting Very poor
Overall experience	Overall experience Very good	Overall experience Good	Overall experience Average	Overall experience Poor	Overall experience Very poor

How could we improve our service?

Question Title

* 7. If you're already a member, have you redeemed your discount with our local partners?

Circuit Hospitality - 15% discount

Thornbury Golf Club - free round of golf

Tortworth Estate Shop - 10% discount

Thornbury Tennis Club - 10% discount on annual fees

Old Down Country Park - 20% discount on annual pass and food in the Cafe

Surroundings - £10 off a picture framing

MyPhysio - half price sports massage

None of the above

Are there any other local partners you'd like to see us link up with?

Question Title

* 8. How do you find the entertainment on offer in the gym?

	Very good	Good	Average	Poor	Very poor
Music	Music Very good	Music Good	Music Average	Music Poor	Music Very poor
TVs	TVs Very good	TVs Good	TVs Average	TVs Poor	TVs Very poor

What could we do to improve your experience?

Question Title

* 9. Will you be attending any of our upcoming group events open to members and friends of Elite Fitness? (All dates are subject to government guidance.)

Rock Climbing at Bloc in Bristol, every other Friday 6.30pm, start date TBC

Brecon Beacons Hike, Sunday 27th June 2021

Snowdon Hike, Friday 6th - Sunday 8th August 2021

Golf Day at Thornbury Golf Club, Friday 11th June 2021 and Friday 3rd September 2021

Weston-super-Mare Half Marathon, Sunday 17th October 2021

Tough Mudder at Badminton Estate, Sunday 22nd August 2021

Black Rat Cycle starting at Marlwood School, Sunday 23rd May 2021

I won't be attending any

Would you like to see additional social/active events added, if so, which? If you're not attending any, why not?

Question Title

* 10. How likely is it that you would recommend Elite Fitness to someone else?

Very likely

Likely

Neither likely or unlikely

Unlikely

Very unlikely

Very likely

Likely

Neither likely or unlikely

Unlikely

Very unlikely

Why would you give that score and is there anything else you would like to add? Leave your email address here to be entered into our prize draw to win a 12 month membership: