How satisfied are you with our housing
service?

Complete this survey by 30 November 2017 to be in with a chance to win £100 love to shop vouchers in time for Christmas.

Thank you helping us deliver value for money by completing this survey online.

* 1. Where do you live?

* 2. The overall service provided by East Kent Housing?

* 3. The overall quality of your home?

* 4. The way East Kent Housing deals with your repairs and maintenance?

* 5. Your neighbourhood as a place to live?

* 6. That your rent provides value for money?

* 7. That your service charges provide value for money?

* 8. That East Kent Housing listens to your views and acts upon them?

* 9. If you ticked ‘neither’, ‘fairly dissatisfied’ or ‘very dissatisfied’, please tell us why.

Equality and Diversity
This section is optional. Completing these questions will help us make sure we provide a fair housing service to
all our residents and enable us to monitor the differences in satisfaction across different groups. This
information will be used anonymously.

* 10. Please tell us your age

* 11. Are your day-to-day activities limited because of a health problem or disability which has lasted, or is expected to last at least 12 months?

* 12. What is your ethnic group?

* 13. Please tell us your gender

* 14. What is your religion?

* 15. Please describe your sexual orientation

Entering the £100 Prize Draw
This section is optional.
Please complete to enter the prize draw with a chance to win £100 love to shop vouchers.

* 16. Your Name:

* 17. Your Address:

* 18. Email Address:

* 19. Telephone number:

Please note: We will treat your survey answers separately to the prize draw. This means we will be unable to trace the details provided, this is to ensure your anonymity.

Protecting your data
The results of this survey will be used solely for research and monitoring purposes to help us improve our services. We will ensure that all the information you provide is stored securely and in accordance with the Data Protection Act 1998. No information contained in the results will be attributed to the person who submitted it without their explicit consent being obtained in advance.
Our full Data Protection Statement and Prize Draw Terms and Conditions are available on our website and on request.

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