Jurors Expenses and Receiving Funds from Scottish Courts and Tribunals Service

This survey will take approximately 2 minutes to complete

The Scottish Courts and Tribunals Service (SCTS) are committed to improving the services it offers and would like to hear from court users, jury members and other interested parties about the way that SCTS reimburses expenses and makes payments.

SCTS uses cheques to reimburse expenses and make other payments. In the case of expenses, a claim is made in person or by post and a cheque is posted out once the claim is processed. The cheque may take some time to reach the claimant.

SCTS would like to hear your opinion on cheque payments and what you think about alternatives such as electronic bank transfers which offer a fast, secure service that some court users may prefer.

Electronic transfers are currently used to pay witness expenses in Scotland and by the Northern Ireland and English court systems for reimbursing witness and juror expenses.

The information you provide in this survey will help SCTS in positively supporting the court user experience

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* 1. How did you hear about the questionnaire?

Link from SCTS website

Link from SCTS Jurors Portal

Glasgow Sheriff Court

Other (please let us know where)

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* 2. Are you Male or Female?

Male

Female

Rather Not Say

Other

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* 3. What is your age?

18-29

30-49

50-64

65+

Rather Not Say

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* 4. What is your employment status?

Employed, working full-time

Employed, working part-time

Not employed

Retired

Disabled, not able to work

Rather not say

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* 5. Have you ever received a cheque?

Yes

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* 6. Would cheques be your preferred method of receiving money?

Yes

Sometimes

Can you tell us why?

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* 7. Do you have a bank account?

Yes – go to Q8

No – go to Q11

Rather Not Say – go to Q11

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* 8. Do you pay any bills by Direct Debit?
i.e Gas, Electricity, Netflix, Sky TV

Yes

Don’t know

Rather not say

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* 9. Have you ever received money by bank transfer?
i.e. wages, shop refund etc.

Yes

Don’t know

Rather not say

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* 10. Given the choice, would you opt to have your expenses paid directly into your bank account instead of receiving a cheque in the post?

Yes

Don’t know

Rather not say

Can you tell us why you would or would not consider having your expenses paid directly into your bank account

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* 11. Do you have a Paypal account?

Yes – go to Q12

No – go to Q14

Rather Not Say – go to Q14

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* 12. Did you know that you can receive money via Paypal using only your mobile phone number or your email address?
this means you would not have to provide your bank account number and sort code

Yes

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* 13. Given the choice, would you opt to have your expenses paid directly into your PayPal account instead of receiving a cheque in the post?
choose all relevant responses

Yes - because I don't have a bank account

Yes - because I don't want to disclose my bank account details

Yes - because I prefer it to using my bank account

No - because I would prefer to use my bank account

Don’t know if I would prefer using my PayPal account

Rather not say

Any other comments?

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* 1. How did you hear about the questionnaire?

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* 2. Are you Male or Female?

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* 3. What is your age?

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* 4. What is your employment status?

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* 5. Have you ever received a cheque?

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* 6. Would cheques be your preferred method of receiving money?

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* 7. Do you have a bank account?

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* 8. Do you pay any bills by Direct Debit? i.e Gas, Electricity, Netflix, Sky TV

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* 9. Have you ever received money by bank transfer?i.e. wages, shop refund etc.

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* 10. Given the choice, would you opt to have your expenses paid directly into your bank account instead of receiving a cheque in the post?

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* 11. Do you have a Paypal account?

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* 12. Did you know that you can receive money via Paypal using only your mobile phone number or your email address?this means you would not have to provide your bank account number and sort code

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* 13. Given the choice, would you opt to have your expenses paid directly into your PayPal account instead of receiving a cheque in the post? choose all relevant responses

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* 14. Is there anything you would like to add?

* 8. Do you pay any bills by Direct Debit?
i.e Gas, Electricity, Netflix, Sky TV

* 9. Have you ever received money by bank transfer?
i.e. wages, shop refund etc.

* 12. Did you know that you can receive money via Paypal using only your mobile phone number or your email address?
this means you would not have to provide your bank account number and sort code

* 13. Given the choice, would you opt to have your expenses paid directly into your PayPal account instead of receiving a cheque in the post?
choose all relevant responses