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* Title:

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* Forename:

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* Surname:

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* House Number/Name:

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* Street:

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* Town:

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* Postcode:

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* Country:

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* Nationality:

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* Contact Number:

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* Email Address:

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* To ensure we provide the support you need please let us know if you have any additional learning requirements, e.g dyslexia or, whether special consideration, e.g. English is not your first language, may be required. You can add further information in the comments box below or discuss this with your tutor.

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* Company Name:

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* Company Address (Street):

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* Company Address (Town):

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* Company Postcode:

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* Work Contact Number:

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* Work email:

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* Job role:

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* SUPPORTING INFORMATION - Please provide a brief overview of your current role and responsibilities relating to quality, any previous experience within a quality role, details of any quality training / qualifications and your reasons for studying.

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* Please state your highest qualification (this may be outside of your current role).

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* COURSE DETAILS - Please select the course(s) / programme you would like to enrol on.

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* COURSE EXAMINATION - PRACTITIONER COURSES ONLY. Can your online examination be facilitated by your employer?

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* DATA PROTECTION

For information on how rove will use your personal information please refer to: http://www.roveconsultancy.co.uk/policies/. For information on how the CQI and IRCA will process your information please see the Privacy notice below.

CQI AND IRCA PRIVACY NOTICE

The Chartered Quality Institute (the CQI) has approved your training provider to deliver the certified course that you are attending.

During or after your course has finished, your training provider sends us some information about you.

As a registered charity, the CQI is subject to the UK General Data Protection Regulation (UK GDPR), a UK law that gives you certain rights with respect to your personal data that is shared with the Institute. We process your data in order to:

· Provide you with a verifiable record at the conclusion of the course

·  Assess the provider and the training that you have received.

The data that is shared with us by your training provider includes your name, your email address, the name of your tutor, the course in which you are registered, the date of your course and the results of final assessments that you have completed.

You are assigned a unique learner number when you register for a CQI and IRCA certified course. We retain your name, course and exam details, and this unique learner number in perpetuity, so that we can verify, upon request, that you completed the course for which you have registered.

We use your name, email address and course information to send you a personalised email following the conclusion of your course, in which we ask you to give us feedback on your experience with the course, your tutor and the training provider. We also ask you whether you are interested in receiving additional information from us about the quality profession, the CQI and IRCA, and our products and services.

As a data subject you have certain rights under the GDPR including, for example, the right to access the data that we hold about you. To exercise your GDPR rights, you must contact the CQI either directly or through your training provider unless you are located in a European Union country when you must contact the CQI’s EU representative – IT Governance Europe Limited at eurep@itgovernance.eu. Please ensure you reference ‘CQI’ in any correspondence you send to our representative.

The CQI can be reached directly at: training@quality.org.

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* PAYMENT INFORMATION - Please issue the invoice to:

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* Payment Method

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* Invoice for:

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* COMPANY FINANCE INFORMATION (if applicable)

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* How did you hear about rove's quality management courses?

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* TERMS AND CONDITIONS

Enrolment
Course applications will be reviewed prior to enrolment being confirmed.

Course Fees
The course fees payable shall be as shown on our website and/or brochure and/or notified to you by a rove representative.  All amounts are payable in pounds sterling and exclude UK VAT. rove may change course fees at any time without notice. Changes will not affect orders which have already accepted.

Course fees are inclusive of:
· A dedicated tutor who will provide support and guidance throughout the course.
· An account for our learning management system.
· Course learning, assessment (note: this includes two exam attempts for practitioner courses) and study support materials.
· CQI registration and certification.

Discount
Where a delegate enrols on all courses, at any level, a 10% discount will be applied.

Payment Terms
Payment is due 30 days from the invoice date. Payment is required before access to course materials is provided.

Refunds, Credits and Transfers
No fee refunds, credits or transfers will be made once the purchase has been completed. Exceptions may be permitted for delegates who may have extenuating circumstances (e.g., illness,  maternity/paternity leave, civil unrest). In a situation such as this, a case should be submitted to rove detailing the extenuating circumstances. Cases will be reviewed and determined on a case-by case basis.

Starting the Course
On receipt of payment, rove will provide tutor, system access details and induction arrangements. The delegate is expected to respond as soon as possible but within 14 working days. If the delegate does not confirm arrangements for the course induction with 28 working days they will be withdrawn from the course.

The date of induction is the date reported to the CQI as the official start date.

Course Duration and Assessment Requirements

Foundation Level Courses
· Expected course duration is between 4 and 8 weeks.
· Assessment requirements: Successful completion of the course workbook.  

Practitioner Level Courses
· Expected course duration is between 10 weeks and 16 weeks (including examination). Maximum duration (set by the CQI) is 6 months.
·  Assessment requirements: Successful completion of the course workbook and CQI set exam.

The Practitioner Certificate in Quality Management
· Expected duration is between 80 and 128 weeks (including examinations). Maximum duration (set by the CQI) is three years.
· Assessment requirements: Successful completion of the 8 course workbooks and examinations.

Professional Level Courses
· Expected course duration is between 10 and 16 weeks. Maximum duration ( set by the CQI ) is 6 months.
·  Assessment requirements: Successful completion of the course workbook.

The Professional Certificate in Quality Management
· Expected duration is 60 and 96 weeks weeks. Maximum duration (set by the CQI) is 3 years.
· Assessment requirements: Successful completion of the 6 course workbooks.

Re-takes
CQI guidelines state that ‘delegates must retake the whole course again in case of failing the course assessment twice within the period of 12 months.

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