Washing Machine customer survey

Thank you for taking part in our survey. We are trying to understand our customers better in order to improve our products and services. We are passionate about serving our customers in the best possible way, providing quality service and products!

The information you provide will be used solely for research within Ebac.

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* 1. Where did you hear about Ebac?

Existing customer

Facebook

Google Ad

Google search result

Press article

Radio

Recommended by a friend

Other (please specify)

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* 2. What type of property do you live in?

Bungalow

Detached (new build)

Semi Detached

Terraced

Other (please specify)

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* 3. What is your occupation?

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* 4. What is your total household income?

Less than £20,000

£20,000 to £40,000

£40,000 to £60,000

£60,000 to £80,000

£80,000+

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* 5. How many people do you wash for?

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* 6. How do you prefer to shop for appliances?

Online

High street / retail park retailers (e.g. Currys etc.)

Local independent retailers

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* 7. What was your previous Brand of washing machine?

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* 8. Where and how did you buy your previous washing machine? e.g currys in store...

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* 9. When did you buy your previous washing machine?

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* 10. How would you rate the value for money of your previous machine?

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* 11. How would you rate the reliability of your previous machine?

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* 12. How would you rate the performance of your previous machine?

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* 13. How would you rate the customer service of your previous machine?

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* 14. What persuaded you to consider Ebac?

Reviews

Warranty

British made

Previously owned an Ebac appliance

Other (please specify)

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* 15. What are the top 3 factors that you value in a washing machine?

Ease of use

Reliability

Quality

Energy consumption

Water consumption

Speed

Running Cost

Purchase Cost

Cleaning Performance

Noise (Quiet)

Other (please specify)

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* 16. What brand of Car, TV and Vacuum Cleaner do you own?

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* 17. Please enter the email address you would like your £10 Amazon eGift Voucher to be sent to. This will be sent to you within 48 hours of completing the survey.

Your email address will only be used to send the Amazon eGift Voucher and will not be used for any marketing communications. For more information please visit our privacy policy: https://www.ebac.com/privacy-policy/