Community Mental Health Service User/Carer Questionnaire

Community Mental Health services are undertaking a review of the service and would like your views as someone who is accessing the service or has previously accessed. The aim of this review is better meet demand as a mental health provider and as part of that to offer services that assist you towards recovery and independence.

Please rate the following on a scale of 1 (not satisfied at all) to 10 (totally satisfied)

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* 1. How satisfied are you with the current service you receive?

Please share your thoughts about what has made you choose your rating

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* 2. How satisfied were you with how you were referred into the service?

Please share your thoughts about what has made you choose your rating

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* 3. How satisfied were you with the assessment (first appointment) you received?

Please share your thoughts about what has made you choose your rating

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* 4. As part of our service redesign we are thinking about how we deliver services and want to make the choices of ways to receive help more accessible. Please tick below any of the below options that, what you would best meets your needs?

Groups that offer you tips and techniques to manage your mental health with people who have similar needs

One to one work where you see an Individual from the team on a regular basis for a defined period of time

Digital Intervention for example having therapy online

Self-help and self-care support

Combination of the above

Access to other support in the community

Do you have any other comments on this question or any other suggestions you would like to share?

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* 5. We are seeking to make greater links with partnership agencies to meet people’s needs. Please tick below around what services would be helpful to meet your needs

Help with finance/benefits

Help with housing

Help with your physical health/lifestyle

Help with feeling lonely or isolated?

Help with Bereavement?

Help with Employment/Activity

Do you have any other comments on this question or any other suggestions?

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* 6. Many thanks for completing this and if you would like to be kept up to date around this work and happy for us to get in touch please tick the relevant box's below.

I am happy for you to contact me via phone for more information

I am happy for you to contact me via text for an update

I am happy for you to contact me via email

I would like to be entered into a draw (the prizes are 6 x £20 Amazon vouchers (only 1 voucher per person)

For any of the above options please email us on WeareListening@covwarkpt.nhs.uk

Let us know which email would you prefer.