*Singapore - Logicalis CIO Survey 2018

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* 1. What is your job title?

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* 2. What country are you based in?

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* 3. Approximately how is your time split between the following modes?

	%
Day-to-day management of technology	Day-to-day management of technology % menu
Innovation	Innovation % menu
Information security and compliance	Information security and compliance % menu

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* 4. On which of these metrics is your performance measured? (select all that apply)

Cost reduction

Risk mitigation

Compliance

System availability

Service innovation

Contribution to revenue growth

Other (please specify)

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* 5. Please use the drop down menus below to indicate whether each of the services and technologies sit in your:
a. Inner core (hosted on premises, managed in house)
b. Outer core (hosted on premises, managed by third party)
c. Core cloud (cloud hosted, managed internally)
d. Outside of core (external hosted/cloud provisioned, managed by third party)

	Location
Email services	Email services Location menu
Email security	Email security Location menu
File and print servers	File and print servers Location menu
Network security	Network security Location menu
CRM	CRM Location menu
Datacentre computing capacity	Datacentre computing capacity Location menu
Web Services	Web Services Location menu
Collaboration and communication services	Collaboration and communication services Location menu
Analytics and BI	Analytics and BI Location menu
ERP	ERP Location menu
Backup & data recovery	Backup & data recovery Location menu

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* 6. What is the main driver for using external services?

Lack of internal know how

Lack of internal resources

Reduction of complexity

Increase of efficiency

Increase of flexibility

Ensure service level agreements & business continuity

Integration of new services/business models

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* 7. Are you currently using IoT technologies to? (select all that apply)

Enhance existing products and services

Create new products and services

Improve customer service

Create operational efficiencies

Improve partnerships

Improving business planning/decision making

We’re not using IoT technologies

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* 8. On a scale of 1 to 5, (where 1 is not at all successful, and 5 is very successful. Select 0 if you don’t know) how successful is your organisation at realising business benefits from analytics and BI in the following areas?

	Rating
Customer service	Customer service Rating menu
Marketing and sales	Marketing and sales Rating menu
Product and service innovation	Product and service innovation Rating menu
Finance and operations	Finance and operations Rating menu
IT	IT Rating menu
Information security and compliance	Information security and compliance Rating menu
Security	Security Rating menu
We don’t use analytics or BI	We don’t use analytics or BI Rating menu

Other (please specify)

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* 9. In which areas is your organisation using Artificial Intelligence and Machine Learning? (select all that apply)

Customer service

Marketing and sales

Product and service innovation

Finance and operations

Information security and compliance

Security

We don’t use AI / Machine Learning

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* 10. Over what timeframe do you think AI and machine learning will affect your organisation?

Already using

6-12m

12-24m

24-36m

36m+

Not at all

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* 11. Which of the following best describes your organisation’s approach to innovation?

Innovation is confined to specific areas/departments

Innovation consists of large scale projects driven by dedicated teams

It is part of our culture - small scale, everyday experimentation drives constant innovation

We do not have a strategic innovation process.

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* 12. What is the role of the IT department in supporting innovation in your organisation?

Leading role

Supporting role

Peripheral role

No role

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* 13. Which of the following security framework standards does your organisation comply with? (select all that apply)

CIS Basic (Controls 1-6)

CIS Foundation (Controls 1-16)

CIS Organisational (Controls 1-20)

Cybersecurity Essentials (UK)

ISO 27000 series

NIST CyberSecurity Framework

HITRUST

COBIT

None

Don’t know

Other (please specify)

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* 14. Which of the following are elements of your organisation’s security framework? (select all that apply)

Managed Detection and Response

Privileged Account Management

Inventory of authorized and unauthorized devices and applications

User awareness and training

Access control and detection

Network security management

Endpoint management

Vulnerability management

Incident Management

Secure configurations

Breach detection

Data recovery

Don’t know

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* 15. Which of the following most closely describes your organisation’s security footing?

Assessment - We’re focused on understanding our current and target security posture

Prevention - We’re focused on keeping threats out

Detection and Recovery - We’re focused on making sure we can detect security events and recover quickly if we are affected

Compliance - We're focussed on regulatory compliance

All of the above

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* 16. Which of the following do you think will pose significant risk to businesses over the next 12 months?

Malicious insiders

Lack of staff awareness and resulting mistakes

State sponsored attacks

Changing regulatory environment

Data breaches

Social Engineering

Phishing

Industrial Espionage

Malware & Ransomware (including crypto-mining)

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* 17. How would you describe the degree of integration of your GDPR compliance on a scale from 1 – 5 (1 low, 5 high)?

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* 18. What has been the impact of GDPR on your business?

We have received multiple requests regarding personal data

We have withdrawn our services from EU-based customers

We have lost access to one or more services provided by third parties

We have been targeted by opportunists seeking to profit from non-compliance

There has been no effect

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* 19. Which of the following most closely matches the cost of your organisation’s work towards GDPR preparedness?

SGD 0 - 45,000

SGD 45,000 - 180,000

SGD 180,000 - 900,000

SGD 900,000 - 1,800,000

SGD 1,800,000 +

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* 20. Please enter your company email address to receive the results of the survey and a complimentary Starbucks gift card when you complete the survey by 27 August 2018. The survey report is expected to be published in October 2018.