CGL Pathways to Recovery Survey Community

We would like to find out more about your experience of the services which are offered by CGL Pathways to Recovery to support people with drug or alcohol related issues in Warrington. This questionnaire has been produced by Warrington Public Health who commission drug and alcohol services in Warrington.  What you tell us will help us to understand more about the support people receive and help us in making decisions about how we should ask for services to be delivered.    Even better, you could win a £30 Golden Square voucher!

We want you to feel comfortable sharing your views and can assure you that your answers will be kept anonymous and will not be shared with anyone from the Pathways service who provides you with support or makes decisions about your treatment.      
 
If you are completing this survey online and would like to be entered for the Golden Square voucher prize draw please email your name and contact number to fmann@warrington.gov.uk.   If you are completing a paper copy please complete the prize draw details slip and post it in the box in the main reception.

Many thanks.

* 1. Please would you tell us what you are receiving support for (please tick all that apply)


Please read the statements below and tick the answer that best matches your view.

* 2. I have been able to access support, advice or treatment when needed.

* 3. Staff listen to me and treat me with respect.

* 4. I am given enough time to fully discuss my needs.

* 5. Staff have the knowledge and skills necessary to meet my needs.

* 6. Staff respect my privacy and keep the information I share confidential.

* 7. I feel my physical health has benefited from the help/support I have received.

* 8. I feel my emotional health has benefited from the help/support I have received.

* 9. My confidence has improved as a result of the help/support I have received.

* 10. I have made changes to my lifestyle as a result of the help/support I have received.

* 11. I have gained knowledge and skills as a result of the help/support I have received.

* 12. I have gone on to access further advice and support through my involvement with this service.

* 13. Family and friends, affected by my situation, have benefitted from support offered to them by CGL Pathways to Recovery.

* 14. Family and friends, affected by my situation, have benefitted from support offered to them by Footsteps Family Support Service.

* 15. If you have answered 'Strongly disagree' or 'Disagree' to any of the above questions, would you please use this section to give us a bit more information on why this is.

* 16. If you have any further comments or suggestions about your experience of receiving suppot from CGL Pathways to Recovery please share them with us.

* 17. How often (approximately) do you use/did you use this service?

* 18. What have you accessed through the service? (please tick all that apply)

* 19. Would you please tell us the following about you:

THANK YOU FOR YOUR TIME

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