CGL Client Survey Thorn Cross & Risley

We would like to find out more about your experience of the support you receive from CGL Pathways to Recovery with drug or alcohol related issues. This questionnaire has been produced by Warrington Public Health who commission drug and alcohol services in Warrington. What you tell us will help us to understand more about the support people receive and help us in making decisions about how to provide services.   
 
You cannot be identified from your questionnaire. We want you to feel comfortable sharing your views and assure you that your answers will be kept confidential and will not be shared with any members of staff from Pathways or staff from the prison where you are based.        

Many thanks

* 1. Please tell us where you are based

* 2. If you are based at Risley, are you on C (Recovery) Wing?

* 3. Please tell us your age:

* 4. Please would you tell us what you are receiving support for (please tick all that apply)


Please read the statements below and tick the answer that best matches your view of CGL Pathways services, staff and support.

* 5. I have been able to access support, advice or treatment when needed.

* 6. Staff listen to me and treat me with respect.

* 7. I am given enough time to fully discuss my needs.

* 8. Staff have the knowledge and skills necessary to meet my needs.

* 9. Staff respect my privacy and keep the information I share confidential.

* 10. I feel my physical health has benefited from the help/support I have received.

* 11. I feel my emotional health has benefited from the help/support I have received.

* 12. My confidence has improved as a result of the help/support I have received.

* 13. I have made changes to my lifestyle as a result of the help/support I have received.

* 14. I have gained knowledge and skills as a result of the help/support I have received.

* 15. I have gone on to access further advice and support through my involvement with this service.

* 16. If you have answered 'Strongly disagree' or 'Disagree' to any of the above questions, would you please use this section to give us a bit more information on why this is.

* 17. If you have any further comments or suggestions about your experience of this service please share them with us.

* 18. How often (approximately) do you use/did you use this service?

* 19. What have you accessed through the service? (please tick all that apply)

THANK YOU FOR YOUR TIME

T