Online Dispute Resolution (ODR) Platform Helpline - Customer Satisfaction Survey

Please tell us about yourself.

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* 1. What is your Gender?

Male

Female

Prefer not to say

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* 2. What is your age?

Under 18

18-24

25-34

35-49

50-65

65+

Prefer not to say

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* 3. What is your ethnic group?

White English / Welsh / Scottish / Northern Irish / British

White Irish

White Gypsy or Irish Traveller

White any other White background, please describe below

White and Black Caribbean

White and Black African

White and Asian

Any other Mixed / Multiple ethnic background, please describe below

Indian

Pakistani

Bangladeshi

Chinese

Any other Asian background, please describe below

African

Caribbean

Any other Black / African / Caribbean background, please describe below

Arab

Any other ethnic group, please describe below

Prefer not to say

Other (please specify)

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* 4. Which region do you live in?

East of England

East Midlands

London

North East

Northern Ireland

North West

Scotland

South East

South West

Wales

West Midlands

Yorkshire and Humber

Outside of UK

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* 5. Which of the following best describes your reason for contacting us?

I am a consumer

I am a business

I work for another consumer body

I am from the media

Other (please specify)