Welcome to the CAFE Disabled Spectators Guide - previous guide questionnaire!

Questionnaire objectives:
The objectives of the questionnaire are:

·       To find out the benefits of CAFE’s Disabled Spectators Guides to UEFA Club Competition and Tournament finals for disabled fans;

·       To seek feedback from users on the level of information contained in CAFE’s Disabled Spectators Guides, and its relevancy ahead of matches;

·       To find out from users’ areas of information currently omitted from CAFE Disabled Spectators Guides;

The findings of the questionnaire will be used to support CAFE in the production of user-friendly, helpful and detailed Disabled Spectators Guides, and the dissemination of advance information in a timely manner to benefit disabled supporters attending UEFA club competition and UEFA tournament finals.

Completion of Questionnaire:
Where possible, please provide as much detail in your responses.

The questionnaire will take approximately 10 minutes to complete. An accompanying glossary has been created to help completion. Terminology in the glossary are hyperlinked throughout the questionnaire.

Alternative versions of the questionnaire are available upon request. If required, the questionnaire can also be completed over telephone.

If you require an alternative format, or would like assistance in completing the questionnaire, please contact CAFE’s Fan Liaison and Access Officer, Amy Wilson via email at amy@cafefootball.eu or by calling +44 (0) 7960 579305 weekdays from 09:00 to 17:00 GMT.

Data Protection:
Participation in the questionnaire is entirely voluntary, and all personal information and responses received will be regarded as strictly confidential. No data will be accessed by anyone other than CAFE staff, and no contact details will be shared with third parties.

If permission has been given, CAFE staff may contact respondents to further discuss answers. By completing the questionnaire, you consent that your responses can be used in future CAFE reports and publications. No comments we publish will be attributable to respondents and no personal details will be shared.

If you have any further questions about this questionnaire or would like further information on the project, please do feel free to contact CAFE’s Fan Liaison and Access Officer on the details above.
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25% of survey complete.