Advice and Guidance User Feedback June 2022 Question Title * 1. Please indicate which area you work in? GP Practice Optometrist MSK Triage Service Urgent Care Other (please specify) Question Title * 2. Do you use Consultant Connect? Yes No Question Title * 3. If you answered no, please can you indicate why? Please go to question 15 Question Title * 4. How would you rate the telephone response time of Consultant Connect? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 5. How would you rate the messages response time of Consultant Connect? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 6. How would you rate the photo response time of Consultant Connect? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 7. How would you rate the Consultant Connect app? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 8. How would you rate the quality of the advice from Consultant Connect (local Consultants)? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 9. How would you rate the quality of the advice from Consultant Connect (National Consultants)? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 10. When does Consultant Connect work well? Question Title * 11. How could the Consultant Connect platform work better? Question Title * 12. Are there some specialities/conditions/situations that Consultant Connect works particularly well for? Question Title * 13. If Consultant Connect, as a platform, was not available to you, how would you access advice and guidance? Question Title * 14. Do you have any other ideas or suggestions regarding to Consultant Connect that you would like to share? Including other specialities that you would like to see on the platform. Question Title * 15. Do you use e-RS advice and guidance (A&G)? Yes No Question Title * 16. If you answered no, please can you indicate why? Please go to question 23 Question Title * 17. How would you rate the advice response time of e-RS A&G? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 18. How would you rate the quality of the advice from e-RS? Very Good Good Poor Very Poor Not Used Very Good Good Poor Very Poor Not Used Question Title * 19. When does e-RS A&G work well? Question Title * 20. How could the e-RS A&G work better? Question Title * 21. Are there some specialities/conditions/situations that e-RS A&G works particularly well for? Question Title * 22. Do you have any other ideas or suggestions regarding to e-RS A&G that you would like to share? Including other specialities that you would like to see on the platform Question Title * 23. Would you be happy to provide us with more detail, if needed? If so, please provide your contact details Done