Booking - Sexton Duties online training course on: Thursday, 8th February 2024 (09.30-13.00) – online training

ICCM Sexton Duties online training course -

Thursday, 8th February 2024 (09.30-13.00)

An ICCM quality online training event

Interactive sessions

Learn about the benefits of having legally compliant systems and procedures

Learn new skills

Have your questions answered

Course overview

• Grave identification and cemetery plans
• Instructions to gravediggers
• Checking procedures -verification of location, depth, size
• Memorials removed from graves
• Preparation for interment
• Legal requirements and implications
• Adjacent unstable memorials
• Dealing with families, funeral directors and officiants
• The funeral service
• Identification of the coffin
• Backfilling
• Inclement weather
• Health and safety
• Customer Care
• Problem solving
• Questions and answers

Suitable for:
anyone involved in managing or working in a cemetery

Equipment required:
a computer, phone or tablet with internet connection, video and microphone function, able to run Teams, either as an app or online

Learning Outcomes
• Knowledge required to ensure a legally compliant, trouble- free, sensitive service
• How to deal with common problems
•How to avoid costly errors

Attendance:
£85.00 plus VAT for ICCM members
£100.00 plus VAT for non-members

Programme

9.30 Sign in and introduction

9.45 General principles and procedures

10.30 Short break

10.45 Dealing with families, funeral directors and officiants

11.30 Short break

11.45 The graveside service

12.30 Questions and answers

13.00 Finish

During the online training, attendees can submit questions and comments using the Chat function. The trainer will answer these at the end of the course.

ICCM Sexton Duties online training course - Thursday, 8th February 2024 (09.30-13.00)

Question Title

* 1. Please enter the name of the 1st delegate to attend the course and their email address

Name

Email Address

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* 2. If needed - Please enter the name of the 2nd delegate to attend the course and their email address

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* 3. If needed - Please enter the name of the 3rd delegate to attend the course and their email address

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* 4. If needed - Please enter the name of the 4th delegate to attend the course and their email address

Name

Email Address

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* 5. Name of the authority/company making this booking

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* 6. Please enter a purchase order number for billing

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* 7. Please enter the full invoicing address for your authority

Address Line 1

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* 8. Please provide contact details for this booking

Name of contact

Telephone number of contact

Email address for contact

Numbers of delegates per course will be restricted to 20.

The fee for the online training covers attendance and documentation.

An invoice will be sent to you at the address you give above - please do not send payment before an invoice issued as you may be double charged

Cancellations and refunds – receipt of the completed booking form is a contract. Cancellations must
be made in writing at least 10 working days before the workshop, and will incur a 20% administration fee.

Cancellations made after 10 working days before the workshop will not be refunded. No refund will be given for non-attendance. Substitution of delegates at no extra charge may be made by emailing - enquiries@iccm-uk.com.

In the unlikely event of cancellation by the organisers, any fees paid will be refunded but no further liability will be accepted. The organisers reserve the right to make changes to the programme, speakers and venue should this be necessary.