Sands Helpline Feedback Question Title * 1. How did you contact the Sands Helpline today? Telephone Email Question Title * 2. What was your main purpose for contacting the helpline? Emotional support Emotional support for someone else Seeking information about Sands services Seeking information following a bereavement Other (please specify) Question Title * 3. Did you feel happy with how quickly we responded to you? Yes No Don't know Comments Question Title * 4. Following my contact with the Sands Helpline... Strongly Agree Agree Neither Agree/Disagree Disagree Strongly Disagree N/A I feel heard I feel heard Strongly Agree I feel heard Agree I feel heard Neither Agree/Disagree I feel heard Disagree I feel heard Strongly Disagree I feel heard N/A I feel less isolated I feel less isolated Strongly Agree I feel less isolated Agree I feel less isolated Neither Agree/Disagree I feel less isolated Disagree I feel less isolated Strongly Disagree I feel less isolated N/A I feel better able to cope I feel better able to cope Strongly Agree I feel better able to cope Agree I feel better able to cope Neither Agree/Disagree I feel better able to cope Disagree I feel better able to cope Strongly Disagree I feel better able to cope N/A I have the information I need I have the information I need Strongly Agree I have the information I need Agree I have the information I need Neither Agree/Disagree I have the information I need Disagree I have the information I need Strongly Disagree I have the information I need N/A I would recommend the helpline to a friend/family member I would recommend the helpline to a friend/family member Strongly Agree I would recommend the helpline to a friend/family member Agree I would recommend the helpline to a friend/family member Neither Agree/Disagree I would recommend the helpline to a friend/family member Disagree I would recommend the helpline to a friend/family member Strongly Disagree I would recommend the helpline to a friend/family member N/A I would contact the helpline again in the future I would contact the helpline again in the future Strongly Agree I would contact the helpline again in the future Agree I would contact the helpline again in the future Neither Agree/Disagree I would contact the helpline again in the future Disagree I would contact the helpline again in the future Strongly Disagree I would contact the helpline again in the future N/A Question Title * 5. How did you hear about the Sands Helpline? Family/Friend Hospital GP Sands Website Facebook Twitter Media Other (please specify) Question Title * 6. Any other comments about the Sands Helpline? Complete Survey
