Better Business For All Survey On Regulation Question Title * 1. How many employees do you have? None- I’m a sole trader 1-9 (Micro) 10-49 (Small) 50-249 (Medium) 250+ (Large) OK Question Title * 2. Which of the following sectors does your business operate in? (or that is the most appropriate) Engineering and manufacturing Construction Creative and digital industries Energy and the environment Financial and professional services Food and hospitality Food and drink manufacturing Farming Life sciences Healthcare Information, communication and technology Retail Leisure and tourism Transport Other (please specify) OK Question Title * 3. Which of the following best describes the stage your business is at? Start-up –ready to or recently (within the last year) started trading Growing - selling more, more customers, taking on staff Surviving- turning over a profit Established - thriving business with a place in the market and loyal customers Expanding - into new markets, new products, new locations OK Question Title * 4. Which areas of regulation are most relevant to your business (tick all that apply) Food Hygiene Trading Standards Licensing Fire safety Workplace health & safety Pollution control / air quality Planning Building Control Data Protection Regulation (GDPR) OK Question Title * 5. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I know how to get in touch with them for advice on how to comply Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 6. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? They encourage me to seek their advice Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 7. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? It is easy to get their advice on how to comply Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 8. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I feel I can approach them without fear Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 9. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I have a good relationship with regulatory officers Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 10. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I trust my local regulators Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 11. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I believe they treat me fairly and consistently Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 12. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I know how to complain if I’m not satisfied with the service or a decision Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 13. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? They actively seek my views and feedback Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 14. 1. How much do you agree with the following statements about your relationship with your local regulators (environmental health, trading standards, licensing, fire service officers etc.)? I feel my views are ‘heard’ and acted upon Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 15. How could local regulators improve the way they work with businesses? (tick all that apply) By having a single point of contact for compliance matters By organising their services to reduce overlaps & duplication where they can By offering advice on how to comply as part of a wider business support package By offering advice, support or training tailored to your business needs on a cost recovery basis By taking part in business-led meetings and networking events Other (please specify) OK Question Title * 16. Do you think your local regulators have a good understanding of the following?All the other issues that businesses have to deal with Yes No OK Question Title * 17. Do you think your local regulators have a good understanding of the following?Specialist knowledge about your business sector Yes No OK Question Title * 18. Do you think your local regulators have a good understanding of the following?How to adapt their approach e.g. to different sizes and types of business Yes No OK Question Title * 19. Do you think your local regulators have a good understanding of the following?How long it takes to find information, advice and guidance on how to comply Yes No OK Question Title * 20. Do you think your local regulators have a good understanding of the following?The impact of enforcement on business Yes No OK Question Title * 21. Do you think your local regulators have a good understanding of the following?The impact of new or changed regulations and policies on business Yes No OK Question Title * 22. Do you think your local regulators have a good understanding of the following?The burden of preparing for and dealing with inspections Yes No OK Question Title * 23. Do you think your local regulators have a good understanding of the following?How to engage constructively with business Yes No OK Question Title * 24. 1. How much do you agree with the following statements about the contribution of local regulators to business success?They are part of the local business support package Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 25. 1. How much do you agree with the following statements about the contribution of local regulators to business success?They have a role to play in supporting economic growth Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 26. 1. How much do you agree with the following statements about the contribution of local regulators to business success?They save me time and money by helping me comply with the law Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 27. 1. How much do you agree with the following statements about the contribution of local regulators to business success?They help me identify and reduce risk Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 28. 1. How much do you agree with the following statements about the contribution of local regulators to business success?Their advice on how to comply helps my business reputation Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 29. 1. How much do you agree with the following statements about the contribution of local regulators to business success?They give me the confidence to plan for future growth and investment Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 30. 1. How much do you agree with the following statements about the contribution of local regulators to business success?They ensure a level playing field for business Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree OK Question Title * 31. How would you like to receive advice on how to comply from your local regulators? (tick all that apply) Telephone Email In person, e.g. tailored face to face Drop-in advice session Website Social media e.g. twitter Step-by-step guide e.g. for start-ups Newsletter Training events Webinar training Notification service e.g. about new regulations or changes to existing ones Live chat facility Business Networking Events / Fairs Other (please specify) OK Question Title * 32. 1. Primary Authority is a government backed scheme which can provide the business with robust and reliable advice on how to comply from a single local authority which other local authorities must take into account in their dealings with business. Are you aware of the Primary Authority scheme? Yes No OK Question Title * 33. 1. Primary Authority is a government backed scheme which can provide the business with robust and reliable advice on how to comply from a single local authority which other local authorities must take into account in their dealings with business. Are you already involved in a Primary Authority partnership? Yes No OK Question Title * 34. 1. Primary Authority is a government backed scheme which can provide the business with robust and reliable advice on how to comply from a single local authority which other local authorities must take into account in their dealings with business. Would you like to know more about Primary Authority? Yes No OK Question Title * 35. What do you see as the main barriers to your business growth? Access to Finance Staff Issues (HR) Business Planning (Vision Other (please specify) OK DONE