Extended Access to Primary Care QuestionnaireWeekend Service Survey

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* 1. Why you would be most interested in using a service on the weekend (tick as many as apply)

I struggle to get time off work during the week to attend health appointments

I need a carer or family member to bring me to health appointments and they are busy during the week

Sometimes I struggle to get an appointment during the week

I have commitments during the week with family or those I care for

Other (please tell us why in the space below)

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* 2. To help us plan what NHS family doctor services are offered at weekends, please rank these in the order you feel are most least important, by rating them from 1 to 5 (1 = most important, 5 = least important)

Physiotherapist

Pharmacist (who may be able to help with medication and minor ailments)

Support sessions on self-care or healthy eating

Support sessions to help me manage my long term condition(s)

Services like these are being offered outside normal working hours (at a GP extended access service) in Bradford. This is currently open during the evening between 6.30 pm and 9.30 pm by appointment only. We are planning to extend this service right across Bradford next year, and also to offer it at weekends. The questions below are to find out your views about what services you would be likely to use.

Question Title

* 3. How likely is it that you or your family would use a service on a Saturday morning? Please tick as appropriate for all the questions below.

Very likely

Likely

Not very likely

Not interested

I already use a Saturday morning service at my own GP

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* 4. How likely is it that you or your family would use a service on a Saturday afternoon?

Very likely

Likely

Not very likely

Not interested

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* 5. How likely is it that you or your family would use a service on a Sunday morning?

Very likely

Likely

Not very likely

Not interested

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* 6. How likely is it that you or your family would use a service on a Sunday afternoon?

Very likely

Likely

Not very likely

Not interested

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* 7. What’s the maximum you are prepared to travel to an appointment at the extended access hub (please tick one answer)

20 mins

30 mins

1 hour

Over 1 hour

Other (please tell us how long in the space below)

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* 8. How do you usually travel to your health appointments?

Car

Bus

Taxi

Walk

Cycle

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* 9. If you didn’t use this weekend service, what would you do instead?

Phone my own practice on Monday

Phone my own practice over the weekend to see the out of hours doctor

Phone 111 over the weekend

Go to the community pharmacy for advice

Go to A&E

Nothing

Other (in the space below, please tell us what you would do instead)

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* 10. Would you prefer to book appointments in advance or on the day? (please tick one)

Book in advance

Book on the day

Have the option to do both/ either

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* 11. Would you be happy to be offered a telephone consultation with the GP/ service (instead of a face to face appointment)?

Sometimes

Always

Never

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* 12. What would stop you using a weekend service? (tick as many as apply)

Location

Access/mobility issues

Transport issues

Language issues

Other (please say what would stop you using the service)

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* 13. How could we overcome these barriers? (so you could more easily attend the service)

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* 14. How would you like to find out more about the services that are offered?

Leaflets/ posters at my usual practice

CCG/ practice websites

Local newspaper

Newsletter to my PPG group

Other (please specify)

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* 15. We would like to talk to you again in the future about expansion of the extended access service – to ask your views about the location of services. What is the best way to contact you?

Please provide your details, if you are interested -

Name:

Email address:

Home Address:

Postcode:

Phone:

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* 16. How would you like to contact us, in future?

Phone

Letter

All of these

Thank you for completing this questionnaire about weekend extended access services. Your views are valuable to us.

We are using the same template for online and printed surveys. If you are completing a paper copy of this form, please return this form by no later than 30 September 2017 to:

Extended access survey

Freepost RTEK-UHKG-UBEK

Douglas Mill

Bowling Old Lane

Bradford BD5 7JR

You do not need to put a stamp on the envelope.

Question Title

* 1. Why you would be most interested in using a service on the weekend (tick as many as apply)

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* 2. To help us plan what NHS family doctor services are offered at weekends, please rank these in the order you feel are most least important, by rating them from 1 to 5 (1 = most important, 5 = least important)

Question Title

* 3. How likely is it that you or your family would use a service on a Saturday morning? Please tick as appropriate for all the questions below.

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* 4. How likely is it that you or your family would use a service on a Saturday afternoon?

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* 5. How likely is it that you or your family would use a service on a Sunday morning?

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* 6. How likely is it that you or your family would use a service on a Sunday afternoon?

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* 7. What’s the maximum you are prepared to travel to an appointment at the extended access hub (please tick one answer)

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* 8. How do you usually travel to your health appointments?

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* 9. If you didn’t use this weekend service, what would you do instead?

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* 10. Would you prefer to book appointments in advance or on the day? (please tick one)

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* 11. Would you be happy to be offered a telephone consultation with the GP/ service (instead of a face to face appointment)?

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* 12. What would stop you using a weekend service? (tick as many as apply)

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* 13. How could we overcome these barriers? (so you could more easily attend the service)

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* 14. How would you like to find out more about the services that are offered?

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* 15. We would like to talk to you again in the future about expansion of the extended access service – to ask your views about the location of services. What is the best way to contact you?Please provide your details, if you are interested -

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* 16. How would you like to contact us, in future?

* 15. We would like to talk to you again in the future about expansion of the extended access service – to ask your views about the location of services. What is the best way to contact you?

Please provide your details, if you are interested -