Welcome to the 2021 Service User Survey

We are once again very keen to know how well Birmingham Mind supports YOU. 

Our 2021 Service User survey follows on from last year, as we reflect upon the support you have received throughout the COVID-19 pandemic lockdowns.

We know that for lots of you, how we support and engage with you, changed when the lockdown restrictions were put in place.

This survey remains your opportunity to tell us about your experience of Birmingham Mind’s services from your point of view.

Birmingham Mind is carrying out this survey as part of our commitment to continually improve the services we provide and in line with Public Health England's guidelines; look at how we can improve those services.

Last year we received 321 completed surveys and for those of you who took the time to complete one we thank you very much. If you would like to see the results of last years survey, please do so here.

Thank you for taking the time to complete this survey - your views really matter to us!