Customer Satisfaction Survey for Care Homes

How do you rate the quality of Care provided at for your relative or friend?

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* 2. How do you rate the quality of Care provided at for your relative or friend?

How do you rate the cleanliness of the Care home

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* 3. How do you rate the cleanliness of the Care home

How do you rate the Friendliness of Staff

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* 4. How do you rate the Friendliness of Staff

How do you rate the Complaints handling process of the care home

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* 5. How do you rate the Complaints handling process of the care home

How do you rate the overall atmosphere and environment of the care home?

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* 6. How do you rate the overall atmosphere and environment of the care home?

What is your overall impressions of the home from your recent experiences? 

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* 7. What is your overall impressions of the home from your recent experiences? 

Are there any features or processes within the home you feel need to be addressed and if so how you feel we can improve?

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* 8. Are there any features or processes within the home you feel need to be addressed and if so how you feel we can improve?

Please provide any feedback on the home which you wish to take forward as we look to continuously improve?

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* 9. Please provide any feedback on the home which you wish to take forward as we look to continuously improve?

Please let us know of anyone of our Teams who deserves special mention who you feel we have go above and beyond to perform?

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* 10. Please let us know of anyone of our Teams who deserves special mention who you feel we have go above and beyond to perform?

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