Customer Satisfaction Survey for Care Homes

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* 1. Please Provide your Information

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* 3. How do you rate the quality of Care provided at for your relative or friend?

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* 4. How do you rate the cleanliness of the Care home

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* 5. How do you rate the Friendliness of Staff

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* 6. How do you rate the Complaints handling process of the care home

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* 7. How do you rate the overall atmosphere and environment of the care home?

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* 8. What is your overall impressions of the home from your recent experiences? 

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* 9. Are there any features or processes within the home you feel need to be addressed and if so how you feel we can improve?

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* 10. Please provide any feedback on the home which you wish to take forward as we look to continuously improve?

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* 11. Please let us know of anyone of our Teams who deserves special mention who you feel we have go above and beyond to perform?

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