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* 1. What service(s) have you referred your clients to, in the past?

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* 2. For how long have you used our Service?

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* 3. How likely is it that you would recommend our Service to a friend or colleague?

Not at all likely
Extremely likely

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* 4. Overall, how responsive has our Service been to your referral(s), enquiries or concerns?

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* 5. How likely are you to use our Service again in the future?

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* 6. How crucial or otherwise do you think the service(s) you have referred to, are?

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* 7. What changes would most improve the Service?

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* 8. Do you have any other comments, suggestions or concerns?

T