Gara - During the Covid-19 Situation

During these unprecedented and challenging times for the public transport sector, the Global Air Rail Alliance is pulling together the experiences of Air Rail operators around the world to share best practice and lessons within the community that will hopefully benefit everyone.

 

While we appreciate these are difficult times for all, from our conversations with operators in many countries it has been suggested that such a sharing of experience would be of great value. As a result, we would welcome the chance for you to share your planning and experiences in maintaining essential services while prioritising passenger safety and well-being.

 

Your honesty and willingness to share will undoubtedly be of benefit to others, so we have prepared a short Q&A below that should only take a few minutes to complete. Of course, if you have other issues that you wish to share – or even seek advice on – with more detailed answers we would be happy to act as a conduit between operators of similar systems if this is of use.

 

It hopefully goes without saying, that our thoughts are with everyone at this time and if there is anything we can do to assist you please don’t hesitate to contact us.

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* 1. Are you still maintaining normal services, or have you introduced revised timetables?

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* 2. How are you managing staff patterns and rosters?

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* 3. What channels are you using to communicate with passengers and what is your current media strategy?

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* 4. If your city is badly affected, are you offering any complimentary travel passes or incentives?

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* 5. How have you revised your vehicle and station cleaning protocols?

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* 6. Are you experiencing supply chain issues – and do you have a plan”

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* 7. What are the main reasons and considerations in deciding to stop services completely?

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* 8. What happens to the staff during this temporary suspension of service?

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* 9. What happens to the rolling stock during this period? Opportunity for additional maintenance?

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* 10. How long do you estimate it would take to recover to previous levels of ridership?

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