1. Defining telecare and electronic assistive technology

About this survey
We would like your help by taking part in a research study. This information provides you with information about this study to help you decide if you'd like to take part. Before deciding, please take a few moments to read this information to understand why the research is being done and what it will involve.

What’s the purpose of this research?
The study is designed to explore factors that promote and inhibit the successful use of telecare in adult social care settings for older people. It's focused on older people because they are the largest group of social care users and because the UK population is ageing, the number of older people who will need health and social care services in the future will increase. It aims to find out
• What help telecare is intended to offer to older people in areas served by local councils where it’s used.
• How telecare is used in practice in older people’s homes.
• What information people think adult social care departments should be collecting (if any) to enable them to tell if telecare is working well for people who use it.

We hope findings will better enable Local Authorities to use telecare more appropriately and effectively.

Why have I been chosen?
You are being invited to take part in this study because you are someone who commissions or manages telecare services in your Local Authority or an independent sector organisation and will therefore have the knowledge, expertise and experience that will assist us greatly with this research. If you're not someone with this kind of role, please accept our apologies: we'd be very grateful if you could pass the survey on to the right person in your organisation.

Do I have to take part?
The survey is voluntary. Many people feel that it is important to contribute to research because this can lead to both direct and indirect benefits to society. Findings from this particular study should contribute to improvements in the way telecare is used to support older people who use social care services. We will provide all research participants with a summary of the study’s main findings and recommendations on request.

What will happen to the information that’s collected?
We will use your answers to write a report, and other articles to help Local Authority telecare services in England to improve their services for older people and to write other academic papers which we will publish in peer reviewed journals.

Any information that’s used in the research will be treated as confidential and will be held securely (in line with the Data Protection Act 1998). It will be analysed in a way that ensures that information is confidential to the five members of the research team involved in the study.

For the purposes of this study we would like you to think of assistive technology as electronic devices that do something to help someone: things like calendar clocks, medication dispensers or other devices that might remind or prompt someone in their home.  By telecare, we mean devices that normally collect and send information to someone for them to act on in some way.  This could be someone living at the same address or nearby, like a relative or neighbour, or  a call centre, which would contact a relative or neighbour to visit, or one of the emergency services if needed. Here, we're interested in sensors (to detect fires, flooding etc) as well as fall, motion detection and other devices.

* 1. Please provide the name of your local authority, or the organisation that employs you if you work in the independent sector (NB this information is confidential)

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7% of survey complete.