We held a public vote to find out what people feel is important to them and Mental Health was rated a top priority. 

We want to capture your experiences and views of accessing mental health services. The information you provide us is anonymous and will help us make recommendations to improve the future service delivery.

Please enter the first part of your postcode (eg DH7)
This doesn't identify you and helps us to see if there are particular geographical areas with recurring themes.

Question Title

* 1. Please enter the first part of your postcode (eg DH7)
This doesn't identify you and helps us to see if there are particular geographical areas with recurring themes.

How old are you?

Question Title

* 2. How old are you?

When have you accessed mental health services?

Question Title

* 3. When have you accessed mental health services?

Before you accessed mental health services, how long had you experienced mental illness for?

Question Title

* 4. Before you accessed mental health services, how long had you experienced mental illness for?

Did you access mental health services through:

Question Title

* 5. Did you access mental health services through:

If you self referred, how did you do this?

Question Title

* 6. If you self referred, how did you do this?

Following your referral, which therapies did you have?

Question Title

* 7. Following your referral, which therapies did you have?

Do you feel that the therapy you received was explained to you simply and clearly? i.e. why you had been prescribed that particular course of therapy or treatment?

Question Title

* 8. Do you feel that the therapy you received was explained to you simply and clearly? i.e. why you had been prescribed that particular course of therapy or treatment?

If you attended therapy, were any of your appointments cancelled, or therapists changed at short notice?

Question Title

* 9. If you attended therapy, were any of your appointments cancelled, or therapists changed at short notice?

From the initial referral, how long did you wait to access your therapy?

Question Title

* 10. From the initial referral, how long did you wait to access your therapy?

Do you feel that the therapy you received was successful in treating your illness?

Question Title

* 11. Do you feel that the therapy you received was successful in treating your illness?

If you have completed your therapy have you needed any additional treatment?

Question Title

* 12. If you have completed your therapy have you needed any additional treatment?

If you are waiting to start, or receiving additional therapy, have you received support from a medical professional / practitioner while you have been waiting?

Question Title

* 13. If you are waiting to start, or receiving additional therapy, have you received support from a medical professional / practitioner while you have been waiting?

If you are currently waiting to start, or are receiving an additional therapy, how long have you had to wait to start this?

Question Title

* 14. If you are currently waiting to start, or are receiving an additional therapy, how long have you had to wait to start this?

Have you had any debt (owed money) as a result of your mental illness?

Question Title

* 15. Have you had any debt (owed money) as a result of your mental illness?

Do you use drugs, tobacco or alcohol as a coping strategy for your mental illness? (tick all that apply)

Question Title

* 16. Do you use drugs, tobacco or alcohol as a coping strategy for your mental illness? (tick all that apply)

If you have experienced debt or the use of drugs / alcohol, have you been offered any support for this?

Question Title

* 17. If you have experienced debt or the use of drugs / alcohol, have you been offered any support for this?

Do you find your mental health affects your concentration and/or memory?

Question Title

* 18. Do you find your mental health affects your concentration and/or memory?

If one thing could have improved your experience of mental health services, what would it be?

Question Title

* 19. If one thing could have improved your experience of mental health services, what would it be?

Is there anything else you would like to tell us about your experience of mental health services? (Anything you tell us is anonymous and will help us make recommendations to improve future service delivery).

Question Title

* 20. Is there anything else you would like to tell us about your experience of mental health services? (Anything you tell us is anonymous and will help us make recommendations to improve future service delivery).

As part of the work we are doing we are writing case studies of people's experiences of mental health services. These are completely anonymous and will give service providers a clear insight to how the service operates from a patient / carer perspecitive. If you would be willing to take part in this please email our team at healthwatchcountydurham@pcp.uk.net with your contact details or call us on 0800 3047039.

Question Title

* 21. As part of the work we are doing we are writing case studies of people's experiences of mental health services. These are completely anonymous and will give service providers a clear insight to how the service operates from a patient / carer perspecitive. If you would be willing to take part in this please email our team at healthwatchcountydurham@pcp.uk.net with your contact details or call us on 0800 3047039.

You can find out more about what we do and how your feedback is shaping future service delivery through our ebulletin. You can sign up to it at www.healthwatchcountydurham.co.uk

Question Title

* 22. You can find out more about what we do and how your feedback is shaping future service delivery through our ebulletin. You can sign up to it at www.healthwatchcountydurham.co.uk

T